Pool Tech Inc.

Love everyone at Pool Tech!!! Amazing customer service! Everyone is friendly and helpful!!!
Nov 8th, 2023

Brian and the rest of the Pool Tech crew were helpful, patient and professional. Our in-ground pool install was completed in the window we had planned, and for the cost we agreed to. I appreciate their experience, attention to detail and willingness to explain the process to me throughout. We encountered some challenges with the build, each of which were addressed with the longevity of the finished product in mind. Service: Inground pool installation
Oct 15th, 2023

Staff is knowledgeable, quick, and friendly, even when theyre very busy. I just follow their recommendations to the letter and enjoy a problem free pool every year.
Sep 12th, 2023

Ive never had anything but great service with Pool Tech. They are honest and true to their word. Fantastic resource for a new(ish) pool owner.
Jun 13th, 2023

Discourteous and argumentative. My mom received a $50 gift certificate for this business from a family member. When she went in to redeem it this week they were reluctant to honor it. As my mom (who is lovely and kind) waited, they looked through records until they found the transaction. My dad who has dementia was waiting in the car, and mom was worried he would exit the car as she waited and waited and waited. Finding the transaction was not proof enough (!) and the clerk proceeded to make phone calls to verify the certificate. They finally honored it after she agreed to purchase over $200 of merchandise. My mom was treated as though she was being deceptive and dishonest in trying to redeem this certificate. Needless to say she was very upset by the time she finally left that business to get back to my dad in the car. We will no longer be using this pool company for our supplies. Shame on them! After reading your response, I have decided to edit my rating of your business. Local businesses are having a tough enough time surviving in this economy and I certainly don't want to contribute to that negativity. I didn't want to get down in the weeds in my earlier post. Yes, she had gone to the wrong pool company previously and they had written on the gc but had also corrected it. Mom explained all of this. The call to the other pool co. confirmed that, but that confirmation still wasn't enough. Another call was needed. That call prompted a question from the clerk as to what she intended to buy before the party on the other line agreed to honor the $50 gc. Good grief. My beautiful 80 yo Mom who walked in with a sparkle in her eye left your business upset and quite insulted. Do better.
Aug 31st, 2023