Portside Marine LLC

Tim Jahnigen _{on Google}

Jun 22nd, 2018

June 29, 2018
Port Side Marine, their owner and entire staff are great to work with. I have an older Load Rite boat trailer and took it to them for repairs. It started out as a wheel bearing problem but I requested they completely check out the trailer in preparations for an upcoming 500 mile trip. Max called many times to give me updates and they repaired everything from brakes, brake lines and wheel bearings to the highest standards. After driving the trailer I experienced a different problem with one of the brakes not fully releasing. It turned out to be the Brake Accuator. I took it back and within a very short time, the problem was diagnosed and repaired.
Here is where this company stands above all other companies. I know the second repair took their mechanic 4 hours to diagnose and repair. But because they just worked on the trailer, the owner (Tom) said to only charge me 1 hour labor. Honest and Customer Service oriented companies like this are almost impossible to find. I had called 2 other companies when seeking to have my trailer repaired in the beginning and was told to make an appointment for 6 to 8 weeks later. I would have missed all boating season! This was my first experience with Port Side Marine, but they will get all my business moving forward.
Tim Jahnigen