RH Annapolis | The Gallery at Annapolis Towne Centre at Parole

I have a hard time finding something in the store that I don't like! The designers are always excellent too!
Feb 19th, 2024

Friendly and lively atmosphere.
Feb 10th, 2024

This place a joke for a furniture store. I went in for furniture shopping after work in scrubs so I was not dressed to impress. Not greeted by a single person. All the sales people sitting at a table to the left laughing and giggling. So I walked around, like a few pieces and wanted more information about delivery times etc, went back to them to ask, I was not even acknowledged despite them looking straight at me, they all just continued to talk amongst themselves. So I left, and went across the street to Arhaus where I was immediately greeted and assisted. Surprisingly we were in Virginia the following weekend and similar experience at the RH in Tysons as well. So we ultimately ended up furnishing from Arhaus instead due to clear customer service issues and selective assistance at RH despite the location! We ended up spending our $$$$ at Arhaus! Furnished 4 rooms from them with impeccable service even after delivery! Look else where - this shop is just looks, no customer service and everything is made in China.
Dec 6th, 2023

Run far, run fast. Delivered my couch without legs. They ordered the legs and sent them to me, they were the wrong legs. The techs attempted to put them on, broke the couch. Finally got the couch replaced. They offered to refund the delivery fee and still havent done that. The delivery folks are top notch, the salespeople were great. Customer service is a running joke, even the delivery guys told us how awful they were. Love the couch but not worth all the hassle, especially for the price. Will not order again.
Jan 13th, 2023

May 27th, 2022