Soma

Friendly team. Great customer service.
Aug 23rd, 2023

Isa ( I doubt I spelled that correctly so Im sorry.:))! Is AMAZING. She truly takes time to measure and find the right bras for YOU! Genuine customer service to. Today was my third time there to get measured in a few years after multiple body changes from gaining weight, breast feeding, and losing some weight! My go to place.
Aug 1st, 2023

Went in to measure. Was left in the waiting room between bra sizes and changes. For several minutes. Their was 2 sales persons. And one was on register and other was working in back. Then they would change up. I went in at 10am and got in for fitting and got right in. But didnt leave until 1140 to get out. Too long of a wait.
Jun 1st, 2023

Untrained staff. Cold atmosphere
Jan 22nd, 2023

Hi had hoped I had found a place that would properly take my measurements. The young lady quickly guessed at my measurements ... then measured me, brought me two padded bras. I am a 36 DD, do I need a padded bra, NO! I said I don't need a padded bra for goodness sakes. She said, oh." She went back out and got me two more bras in that size neither fit me, It's the cut of the bra that makes a difference not just the size. I waited hoping she would return to see how they worked for me ... I waited and waited and waited, finally got dressed and left. I know she's was busy working the register. Why don't they have a dedicated fitter that works with the customers. I've had a better experience with fitters in Penny's unfortunately, they don't have one anymore. So, I went to Nordstrom Rack and found two bras that fit me well and am wearing as I write this review. The experience in Sonoma was most disappointing ... I will never go back.
Apr 19th, 2023