Wells Fargo Bank

Had a noon appointment with Liz to process a CD renewal. After waiting for over a half hour, she hands me over to another employee who doesnt even know how to handle CDs. That employee had to call the help center just to get a step-by-step turorial on how to help me. After over an hour I had to leave due to another commitment and didnt even get to finish the transaction. Not sure why it couldnt have been done over the phone in the first place. The staff seemed horribly slow, disorganized, and incompetent. Completely wasted my time. Dont go there.
Jan 24th, 2024

I don't know if it's this branch only or just in general, this bank REALLY like to say "no"!.....
Dec 13th, 2023

This my favorite branch I am in pikesville so Elizabet was nice and helpful person thank you Last time I when I a this place I have but costomer service trying to do wire transfer for 3 thousand and guy was not a good guy only when hes see the manager camen from outside he help me was 4:30 he told was late the branch close at 5:00 also was not clients at the store.
May 8th, 2023

Everyone there is extremely courteous, empathetic, patient and helpful to any thing you need
Jan 7th, 2023

I would like to personally thank Tanika E.for being extremely professional during our transaction. Tanika was polite, knowledgeable and provided the highest level of customer service ever received at Wells Fargo Pikesville Branch. This is our 5 Star review Way to go Tanika. Wishing continuous success.
Dec 25th, 2022