Tru by Hilton Baltimore Harbor East

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

Verified Member
4.1 - (290 reviews)
151
67
36
15
21
Read Our 290 Reviews

Chamber Rating

Verified Member
4.1 - (290 reviews)
151
67
36
15
21
  • Patricia Cooper

    No coffee maker in room, but pet friendly. Very nice hotel
    Apr 9th, 2024

  • Samiah Cohen


    Apr 7th, 2024

  • Shaan Kumar


    Mar 29th, 2024

  • SoyJohn

    Loved the location very close to much of downtown Baltimore. The rooms very very clean and the front desk was super helpful. Inma, the manager was very friendly and accommodated me so well. Helpful staff and excellent breakfast included every morning. Affordable and come with a gym! Would definitely come back
    Mar 29th, 2024

  • Brian Dinan

    Was once one of my favorite spots in Baltimore; the rooms are cozy with everything you need in a hotel. Shower water pressure is excellent, the beds are comfortable, the air conditioning flows nicely, but the service has deteriorated over time. Not everyone was bad - in fact some of the staff in the morning and afternoon were quite pleasant. I had an awful check in experience that could have been avoided with some effort and doing the simple task that I requested, instead of intentionally trying to embarrass me. I will give it another shot, because I genuinely enjoy the spot and neighborhood, but some people need to do better and treat customers a bit better when they've been traveling for hours and are tired. Nearby activities: Oriole Park is only a 30 min walk or less than 10 minute uber. Close enough to the aquarium, arena, train station and more. Walkability: Walking distance to a lot of good spots. Food & drinks: A lot of great bars and restaurants nearby.
    Mar 26th, 2024

Read Our 290 Reviews

About
Tru by Hilton Baltimore Harbor East

Daily Mandatory Charge includes: Tourism Improvement District AssessmentIn the heart of downtown, near Baltimore Harbor, Harbor East, Little Italy, and Fells Point. The Convention Center and Oriole Park are just 5 minutes away, and there’s great dining right outside our doors. If you need suggestions on local favorites and must-see spots while you’re here, just ask our friendly staff.

Contact Info

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Tru by Hilton Baltimore Harbor East?

A The phone number for Tru by Hilton Baltimore Harbor East is: (410) 291-7500.


Q Where is Tru by Hilton Baltimore Harbor East located?

A Tru by Hilton Baltimore Harbor East is located at 411 S Central Avenue, Baltimore, Maryland 21202


Q What is the internet address for Tru by Hilton Baltimore Harbor East?

A The website (URL) for Tru by Hilton Baltimore Harbor East is: https://www.hilton.com/en/hotels/balheru-tru-baltimore-harbor-east/?SEO_id=YEXTN-AMER-RU-BALHERU&y_source=1_MTczNzEyODEtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Tru by Hilton Baltimore Harbor East open?

A Tru by Hilton Baltimore Harbor East is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Tru by Hilton Baltimore Harbor East rated?

A Tru by Hilton Baltimore Harbor East has a 4.1 Star Rating from 290 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Tru by Hilton Baltimore Harbor East

Overall Rating

Overall Rating
( 290 Reviews )
151
67
36
15
21
Write a Review

Patricia Cooper on Google

image No coffee maker in room, but pet friendly. Very nice hotel


Samiah Cohen on Google

image


Shaan Kumar on Google

image

Business Response on Google Apr 1st, 2024
Hi Shaan - We’re so sorry that your experience did not match our high standards of service and hospitality. We appreciate you taking the time to leave us a review and would love to learn more about how we could have made your stay better. Please call us at (410) 291-7500 or send us a message at https://help.hilton.com/s/contactsupport so we can learn more about what we can improve on.

SoyJohn on Google

image Loved the location very close to much of downtown Baltimore. The rooms very very clean and the front desk was super helpful. Inma, the manager was very friendly and accommodated me so well. Helpful staff and excellent breakfast included every morning. Affordable and come with a gym! Would definitely come back


Brian Dinan on Google

image Was once one of my favorite spots in Baltimore; the rooms are cozy with everything you need in a hotel. Shower water pressure is excellent, the beds are comfortable, the air conditioning flows nicely, but the service has deteriorated over time.
Not everyone was bad - in fact some of the staff in the morning and afternoon were quite pleasant. I had an awful check in experience that could have been avoided with some effort and doing the simple task that I requested, instead of intentionally trying to embarrass me.
I will give it another shot, because I genuinely enjoy the spot and neighborhood, but some people need to do better and treat customers a bit better when they've been traveling for hours and are tired.
Nearby activities: Oriole Park is only a 30 min walk or less than 10 minute uber. Close enough to the aquarium, arena, train station and more.
Walkability: Walking distance to a lot of good spots.
Food & drinks: A lot of great bars and restaurants nearby.

Business Response on Google Mar 28th, 2024
Hi Brian, we value you as a frequent guest and are sorry to hear that we haven't been meeting our high standards for customer service recently. We want to make sure all our staff members are providing the level of respect that you deserve. We will look into this internally. If you would like to discuss further, please contact https://help.hilton.com/s/contactsupport or (410) 291-7500. We appreciate you noting the positive aspects about your stay and hope to have another chance to provide a better experience in the future.

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Overall Rating

Overall Rating
( 290 Reviews )
151
67
36
15
21

Write a Review

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