Shoe City
-
7847 Eastern Ave
Baltimore, MD 21224 - 410-282-8533
Hours
Chamber Rating
-
Reggie M.
I went to Shoe City Eastpoint Mall this evening, first let me say customer service was very poor, not one employee was ask how may we or I help you. When I found what I was looking for the young lady at the counter was on a personal call the entire time and finally ask can I help you, I said yes would like a show size in 11, had a young man go get them, again entire time was on the phone never ask was there something else you like to purchase no one time. Needless to say I really wanted to return my product that I purchased but because I like the tennis shoe I kept the tennis shoe but definitely will make a complaint to the district manager about the customer service that I received very very poor customer service. Not once did she say thanks for shopping or anything else. Now I can see if it was busy or if it was a crowd in the store and you didn't take time to acknowledge your customers but when I entered the store it was only two customers in the area two customers. I really wish I can get them zero stars but unfortunately that's not on here
Jan 2nd, 2023 -
Nevaeh Stephens
Dec 20th, 2022 -
woo chang
Nov 19th, 2022 -
Corina McNeil
Oct 7th, 2022 -
Shatay Copper
The employees werent very welcoming and didnt seem like they wanted to be there
Aug 31st, 2022
Contact Info
- 410-282-8533
Questions & Answers
Q What is the phone number for Shoe City?
A The phone number for Shoe City is: 410-282-8533.
Q Where is Shoe City located?
A Shoe City is located at 7847 Eastern Ave, Baltimore, MD 21224
Q What days are Shoe City open?
A Shoe City is open:
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Q How is Shoe City rated?
A Shoe City has a 3.6 Star Rating from 58 reviewers.
Hours
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Ratings and Reviews
Shoe City
Overall Rating
Overall Rating
( 58 Reviews )Reggie M. on Yelp
I went to Shoe City Eastpoint Mall this evening, first let me say customer service was very poor, not one employee was ask how may we or I help you. When I found what I was looking for the young lady at the counter was on a personal call the entire time and finally ask can I help you, I said yes would like a show size in 11, had a young man go get them, again entire time was on the phone never ask was there something else you like to purchase no one time. Needless to say I really wanted to return my product that I purchased but because I like the tennis shoe I kept the tennis shoe but definitely will make a complaint to the district manager about the customer service that I received very very poor customer service. Not once did she say thanks for shopping or anything else. Now I can see if it was busy or if it was a crowd in the store and you didn't take time to acknowledge your customers but when I entered the store it was only two customers in the area two customers. I really wish I can get them zero stars but unfortunately that's not on here
Nevaeh Stephens on Google
woo chang on Google
Corina McNeil on Google
Shatay Copper on Google
The employees werent very welcoming and didnt seem like they wanted to be there
Overall Rating
Overall Rating
( 58 Reviews )Write a Review
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