Perfect Auto Repair & Muffler

Hours

Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
7:30 AM - 5:00 PM
Sunday:
Closed
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM

Chamber Rating

4.3 - (496 reviews)
389
21
11
11
64

About
Perfect Auto Repair & Muffler

About Perfect Auto A complete automotive service shop with ASE certified technicians offering quick, quality, honest, professional services. We provide shuttle and metro station is only 2 miles from us... • Complete body repairs & painting • Complete exhaust system • 24/7 towing service our technicians specialize in prevention treatment for all foreign and domestic vehicles. perfect auto and body stands behind every repair with a 100% customer satisfaction guaranteed.

Contact Info

  •   301-477-3626
  •   (301) 477-3626

Questions & Answers

Q What is the phone number for Perfect Auto Repair & Muffler?

A The phone number for Perfect Auto Repair & Muffler is: 301-477-3626.


Q Where is Perfect Auto Repair & Muffler located?

A Perfect Auto Repair & Muffler is located at 10815 Baltimore Ave, Beltsville, MD 20705


Q What is the internet address for Perfect Auto Repair & Muffler?

A The website (URL) for Perfect Auto Repair & Muffler is: https://perfectautorepairandtire.com/


Q What days are Perfect Auto Repair & Muffler open?

A Perfect Auto Repair & Muffler is open:
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 5:00 PM
Sunday: Closed
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM


Q How is Perfect Auto Repair & Muffler rated?

A Perfect Auto Repair & Muffler has a 4.3 Star Rating from 496 reviewers.

Hours

Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
7:30 AM - 5:00 PM
Sunday:
Closed
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM

Ratings and Reviews
Perfect Auto Repair & Muffler

Overall Rating

Overall Rating
( 496 Reviews )
389
21
11
11
64
Write a Review

Yves Tchangou on Google

image Great service , very pleased! The tire prices are very good!


Luis Alberto on Google

image Please pay attention when taking your vehicles to this place. I am a customer who has taken my cars before and never had any problems. but recently I took my car for a. Engine oil change. and transmission and then the car started having engine and transmission problems. I understand that other vehicles had problems after being taken there. Just put attention is a warning!

Business Response on Google Apr 3rd, 2024
Mr. Alberto, unfortunately we must make some correction to your false review. You have been a very loyal patron to our business for many years which we appreciate and are glad to have worked with you. unfortunately, your most recent visit was caused by the negligence of the street mechanic you had taken your car too and not caused by our ASE certified mechanics. We did how ever go above and beyond in correcting the issues that you imposed upon us by you. After the repairs a completely different issue that was not related to us happened to your car and you proceeded to verbally assault our staff while we remained calmed and still fixed your car free of charge for damages that were not caused by our doing. Should you have any questions or concerns moving forward please feel free to call our service manager Elliot or Ash @ 301-477-3626

Abigail Covington on Google

image They're great until they're not! Do not get your car serviced here! I repeat do NOT get your car serviced here. This company is a sham. It's appealing at first because they do a lot of the work for lower prices than the average dealership or service center. However, if you continue to go here you'll notice that they continually have to fix the things they do.
I first came here in Oct 2022 and spent over $900 on repairs. My car ran well for a while but when I had my next service appointment in March 2023, my dealership noticed a number of issues that I had just had serviced by Perfect Auto. I came back to Perfect Auto and they fixed a lot of it for free because it was "under warranty". However, a few months later at my next service appointment I went straight to Perfect Auto thinking my dealer was trying to scam me earlier in the year and Perfect Auto found issues with the same things they had fixed in March 2023.
In Oct 2023, I came here and spent $1300 on services and repairs. Now in March 2024, I went to a new service center and they have SHOWN me that the work done before was poor. I think Perfect Auto uses cheap parts to cut costs and they don't have people who are skilled working on your car. They ultimately do a shab job and then have you come again and again under warranty to get the same things repaired. Save yourself the headache, money, and time and go somewhere else. They don't know what they're doing!

Business Response on Google Mar 22nd, 2024
Abigail, thank you very much for sharing your experience with us. We have looked through your service records and would like to take the time to inform you have our findings. It appears that in September of 2023 you had brought the vehicle to us from a different repair shop, our records indicated it was brought from a dealer. During this visit you presented us documentation stating that the vehicle according to the dealer says there was a "tear" from underneath the vehicle and you had also brought to our attention that the brakes were "dragging". Our team was not able to duplicated the diagnostic from the dealer but we did indicate that the only "tear" we saw were from your control arm bushings, we also recommended you to replace your rear brakes and rotors , spark plugs & engine air filter which you graciously did. This service was performed with the control arms being OEM grade parts. The service is still under warranty as we NEVER deny any warranty claim that arises as we are a respected and trusted member of the community for over 10 years. WE here, at perfect auto are saddened that your standards were not met and we regret that at the time of your most recent visit which was on 02/09/2024 which was 5 months AFTER your previous visit (You had requested the cooling system to be serviced) you did not bring this matter to our attention and use the warranty that we provide which is (1 year or 12,000 miles) that is the leading industry standard. Should you have any questions , please give us a call at (301) 477-3626

Matthew Williams on Google

image If I could give this auto repair shop a zero I would. I came to this shop to get my state inspected they fail my car for 4 part let alone my father is ASE and repair everything on the car..they quote 79$ over the phone for start but after everything was done it was 119$.the next follow day my father told me to wash the car and bring it back to them which I did no repair was done on the car priormy father told me to let them do the alignment which they did and they claim all the repair was fix no issue was detected..so this is just say to do not bring your vehicle to this shop they just try to screw you over especially since you need a state inspection and also my wife called and ask how much for the alignment the person said that $85 if we are reinspection after reinspection and alignment was finished price went up to $99..if you are looking for a auto repair shop trust me when I say this not the one


Keith B on Google

image The inspector here provided great service! 5 s Highly recommended.

Business Response on Google Feb 21st, 2024
Thank you very much for you feedback! Were very pleased to hear that our service was satisfactory for you! we hope to help you again in the future!

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Overall Rating

Overall Rating
( 496 Reviews )
389
21
11
11
64

Write a Review

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