The Flower Bucket

Sarah Warfield _{on Google}

Jun 13th, 2023

I ordered flowers to be delivered at Slacks Funeral home for a co-worker who passed away. Imagine my surprise when my
Flowers were not there ,even thou I received an email confirming their arrival. I called during the viewing and got the answering service who were no help and left a message. The next morning I called several times only to get another answering service till they transferred me to the store. I spoke to a Simone who after hearing what happened of course refunded my money but had no explanation as to where the flowers went. I asked for a manager to call me after they spoke to the driver and never got a
Call back. They treated me like oh well heres your money back. Who does that? Who is that cold hearted to not even care that flowers were not at the funeral home for a loved one.
They demonstrated the poorest customer service I have ever seen. USE CAUTION WHEN ORDERING FLOWERS!! THEY DONT
CARE IF THEY ARRIVE OR NOT.
Ill go back to using 1-800
Flowers. At least I know Fed X will deliver and I can track it on line.
SHAME ON YOU RUTLANDS.
YOU ARE NOT THE BEST IN BALTIMORE!!!

Hailey C _{on Google}

May 9th, 2023

To start off I cannot even give this place less then 1 star. I rarely make reviews like this but I cannot stress this enough. DO NOT order from this flower shop, they will steal your money, and play games using poor customer service.

Timothy Ho _{on Google}

May 2nd, 2023

I wish I could give this place negative stars. They literally no-showed our funeral service flowers, so there was nothing in the funeral home. When we called to check on the status, they were incredibly rude and said the order was now cancelled. Please look elsewhere for a florist; there are tons in the area with much better reviews. We wish we had done more research!

Marlene Alexander _{on Google}

Jan 24th, 2023

So my mom ordered me flowered to cheer me up because Im grieving the loss of my brother.. and I the arrangement she ordered was NOTHING compare to what I received I wish I could post the pictures

Ray P. _{on Yelp}

Dec 20th, 2022

I ordered through the FTD app!  I ordered the Christmas bauble arrangement and got some Santa head that looked like a amateur went to the grocery store picked up a bunch of flowers and tossed them in a vase!  Absolutely unacceptable how different the two look!  Not sure they have any quality control before sending an arrangement out the door!  I would reconsider using this floris