Mr. Appliance of Montgomery County, MD
-
7947 Queen Air Drive
, Ste 101
Gaithersburg, Maryland 20879 - (301) 259-3391
- Website
Hours
Chamber Rating
-
sofia Gil
Customer service advised me that a scheduling coordinator would give me a call as the appointment needed to take place between 8-11am (the morning window is from 10:30-12:30) in order for someone to be home. I did not receive a call from a coordinator but instead received an email at 12:05pm that a technician was on their way. I called customer service back again to indicate that I had not gotten a call from a scheduling coordinator and that no one would be home. The customer service agent (same woman from the earlier call) was very rude and defensive about not being able to guarantee appointment times. I dont normally leave 1 star reviews but I did not appreciate her tone or attitude. She indicated the best that could be done is to make notes in the file about requests which obviously go unread/unaddressed (re: call back that was promised but not delivered). After more research, I found multiple appliance repair companies who can guarantee specific two hour time windows for those who cant sit around all day and wait.
Mar 17th, 2024 -
Eric Primosch
They are likely the only company we would ever use to repair an appliance. They are friendly. Easy to schedule. Up front about their pricing. No complaints.
Mar 5th, 2024 -
Woody Woodroof
Feb 24th, 2024 -
Nana Hadiza Seriba
Feb 22nd, 2024 -
Jim Knotts
Technician never showed up!! Totally unreliable. If you hire them, be prepared to start over again with another company when Mr Appliance in Gaithersburg fails you! I got the confirmation and even a picture of the technician I was to expect. Two hours after the scheduled appointment and nothing. Not a call, a text nothing. When I called their office, they seemed neither surprised or concerned that no one showed up. Total waste of my time and I will not use this company.
Feb 13th, 2024
About
Mr. Appliance of Montgomery County, MD
Since 1996, Mr. Appliance has been your proud partner for speedy home and business appliance repair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. Out of all the service providers out there, why should you choose us? Because we go the extra mile to fully protect your home. When you work with Mr. Appliance of Montgomery County, MD you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work. Backed by the Neighborly Done Right Promise, satisfaction is our guarantee. If your project isn’t done right, we’ll make it right. Call us today for all your appliance repair service needs!
Products
- Washer repair
- Dryer repair
- Refrigerator repair
- Oven repair
Services
- Residential Services
- Refrigerator Repairs
- Freezer Repairs
- Dishwasher Repairs
- Ovens, Stove Tops & Ranges
- Ice Machine Repairs
- Garbage Disposal Repairs
- Microwave Oven Repairs
- Vent Hoods
- Wine Coolers
- Trash compactors
- Outdoor Kitchens
- Washing Machine Repair
- Dryer Repair
- Dryer Vent Cleaning
- Residential Appliance parts
- Refrigerators
- Freezers
- Ice Machines
- Mixers
- Steam Tables
- Walk-in Freezers
- Deep Fryers
- Bar Coolers
Brands
- 5 Star
- Admiral
- alfresco
- amana
- Americana
- Ariston Appliance
- Asko
- Badger
- Bertazzoni
- Best
- Black & Decker
- Blue Star
- Bosch
- Breville
- Broan
- Bryant
- Capital Range
- Carrier
- Commercial Chef
- CrownTonka
- CuicinaPro
- Dacor
- Danby
- DCS by Fisher & Paykel
- Dynasty
- Electrolux
- Elmira
- Emerson
- Equator
- Estate
- EuroCave
- EuroChef
- EuroTech
- Faber Range Hoods
- Fagor
- Fisher
- Fisher & Paykel
- Friedrich
- Frigidaire
- Fulgor (FCI)
- Gaggenau
- Gaggia
- Garland
- GE Monogram
- General Electric
- Gibson
- Goldstar
- Haier
- Hillphoenix
- Hoshizaki
- Hotpoint
- Ice-O-Matic
- Imperia
- ISE
- Jenn-Air
- Jura
- Kelvinator
- Kenmore
- Kingsbottle
- Kirkland
- KitchenAid
- Lacanche
- LG
- Liebherr
- Lincoln
- Lynx
- Magic chef
- Manitowoc
- Marcato
- Marvel
- Maytag
- Miele
- Monogram
- Northland
- Panasonic
- Premiere
- Rancilio
- RCA
- Roper
- Saeco
- Samsung
- Sanyo
- Scotsman
- Sharp
- Siemens
- Sirius
- Smeg
- Speed Queen
- Stoves
- Sub-Zero
- Summit
- Tappan
- Thermador
- Traulsen
- Turbo Air
- U-Line
- Viking
- Vino-Temp
- Vulcan Hart
- Westinghouse, Whirlpool, Wine Enthusiast, Wine Guardian, Wolf, and York, Zephyr
Questions & Answers
Q What is the phone number for Mr. Appliance of Montgomery County, MD?
A The phone number for Mr. Appliance of Montgomery County, MD is: (301) 259-3391.
Q Where is Mr. Appliance of Montgomery County, MD located?
A Mr. Appliance of Montgomery County, MD is located at 7947 Queen Air Drive, Ste 101, Gaithersburg, Maryland 20879
Q What is the internet address for Mr. Appliance of Montgomery County, MD?
A The website (URL) for Mr. Appliance of Montgomery County, MD is: https://www.mrappliance.com/montgomery-county/?cid=LSTL_MRA-US000254
Q What days are Mr. Appliance of Montgomery County, MD open?
A Mr. Appliance of Montgomery County, MD is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Mr. Appliance of Montgomery County, MD rated?
A Mr. Appliance of Montgomery County, MD has a 4.5 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
Mr. Appliance of Montgomery County, MD
Overall Rating
Overall Rating
( 15 Reviews )sofia Gil on Google
Customer service advised me that a scheduling coordinator would give me a call as the appointment needed to take place between 8-11am (the morning window is from 10:30-12:30) in order for someone to be home. I did not receive a call from a coordinator but instead received an email at 12:05pm that a technician was on their way. I called customer service back again to indicate that I had not gotten a call from a scheduling coordinator and that no one would be home. The customer service agent (same woman from the earlier call) was very rude and defensive about not being able to guarantee appointment times. I dont normally leave 1 star reviews but I did not appreciate her tone or attitude. She indicated the best that could be done is to make notes in the file about requests which obviously go unread/unaddressed (re: call back that was promised but not delivered).
After more research, I found multiple appliance repair companies who can guarantee specific two hour time windows for those who cant sit around all day and wait.
Eric Primosch on Google
They are likely the only company we would ever use to repair an appliance. They are friendly. Easy to schedule. Up front about their pricing. No complaints.
Woody Woodroof on Google
Nana Hadiza Seriba on Google
Jim Knotts on Google
Technician never showed up!! Totally unreliable. If you hire them, be prepared to start over again with another company when Mr Appliance in Gaithersburg fails you!
I got the confirmation and even a picture of the technician I was to expect.
Two hours after the scheduled appointment and nothing. Not a call, a text nothing.
When I called their office, they seemed neither surprised or concerned that no one showed up.
Total waste of my time and I will not use this company.
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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