Verizon

Ordered a device that was supposed to be available same day (usually in about 2 hours per confirmation email). Have not received any email my order was ready or was not in stock and would take longer and called 8 times yesterday and no one answered the phone and another 3 times today with no answer and no return call. Update- I contacted the email below and received a call within 24hours that my order was ready. There was a hiccup with the order but they waived my activation fee and were very easy and personable to deal with in the store.
Apr 10th, 2022

Best service ever at a Verizon store! Hunter was friendly, knowledgeable and helpful. Gladly did a few extra things to help me set up my new iPhone. Didnt even have to wait in line on a Friday afternoon. Will definitely recommend this mount airy Verizon store and Hunter to my friends and Family.
Mar 16th, 2022

Zane was great and a multi tasking jedi; to ensure everyone in the store was helped timely and with top notch service. Sad I don't live closer to this store, otherwise I'd always purchase through Zane.
Mar 15th, 2022

My boyfriend and i came in to get the phone i ordered and after waiting for another associate to help us the manager had offered to help us and was very honest and straight forward with all of are questions, he also made sure i got the most i could off my old phone i was trading in. would definitely recommend this place but make sure you ask all the possible questions you have to get your best deal!
Feb 25th, 2022

Great experience at this store. The store manager, Zane, is very knowledgeable and super helpful. Need a phone upgrade, go here! They will handle everything for you and make the process as seamless as possible.
Dec 7th, 2021