Rock Ridge Dentistry - Dr. Brian Shinabery

Katie H _{on Google}

Mar 22nd, 2023

Not a good experience. Wont go into detail but bedside manner is lacking. I went there for 2 years hoping for something different and it didnt change.

Lindsay Koblitz _{on Google}

Jan 5th, 2023

I recently had a dental emergency, and don't have a regular dentist in the area as I only moved here recently. I called many places, and finally found Rock Ridge, who claimed they could "see me tomorrow for the consult, and get the problem taken care of". I went in for the consult, and after the plan was finalized they told me they could actually do the work in 3 MONTHS! They had no problem taking my money for the exam and x-rays, however, knowing full well they couldn't complete the work in a timely fashion. I ended up having to pay double since I had to find a different dentist after all of this - one who can actually fix my tooth and relieve my tooth pain!

Lemahtor _{on Google}

Dec 22nd, 2021

Unprofessional, Unhygienic, and fraudulent billing. First Cleaning visit I was told I have zero cavities and to schedule a cleaning in 6 months. Second cleaning I was told I have multiple cavities and they wanted to remove my wisdom teeth even though I am over 40. We compromised and scheduled a cavity filling for the bottom two wisdom teeth. Third visit is for the two fillings, but I am told after I am already in the chair and Novocained, that they will only be doing one today and I need to reschedule for the other the earliest availability is two months out. While doing my filling, a third staff member comes to just talk to the Dentist and assistant. This causes distractions which made them not break off the brush for something which was applied way too much and was not primer according to the dentist. Did I ever get the primer, who knows? The Dentist was more interested in pulling out his phone to show videos of Uncle Dan to the staff. This was done twice while he was still wearing the medical gloves. The gloves were not replaced after touching his phone either time. When I go to pay, I am told that I am also being charged for Fluoride from my second visit. I decline Fluoride as it is toxic and is not covered by insurance. So why am I being charged? I also was not provided an itemized bill.