CVS

Feb 22nd, 2024

The wait here is crazy first off. Having to wait a few hours for medication to be filled that was supposed to already be filled is crazy. The guy who told me it was going to take a few hours probably said that on purpose and purposely not filling it for a few hours. He was rude. Second off all the workers look rushed, they should hire more people. I always have to wait on hold on the phone sometimes for 45+ minutes. And Its not during their lunch break that I call. I called today and the man who answered was very demeaning. You know how people who are passive aggressive will say things like thank you or please or give you an answer in a sarcastic tone and you can just tell they got an attitude? Well thats exactly how this worker was. Customer service sucks. There is 2 ladys I like there that are respectful and exceptional. One was a pregnant lady who I dont think is there anymore, and the other I dont remember her name unfortunately but she always asks how my daughter is doing. **let me not forget to mention one time about a year ago they filled my medication and gave me the wrong amount!! Luckily I checked it in the store and dealt with it infront of them otherwise they may have not believed me
Feb 13th, 2024

Total letdown at CVS Minute Clinic. Rolled in early at 4pm for a 4:20 appointment, checked in, and got the cold shoulder from the staff, being told to wait outside. Despite being there first, we watched as she kicked off at 4:15, taking others with earlier slots but who checked in after us, leaving us hanging till 4:45. Her excuse? They were scheduled before us, despite her late start. Frustrating experience and a solid 1-star disappointment. #HealthcareFail #CustomerServic
Feb 12th, 2024

Unfortunately this CVS is almost always understaffed which leads to very very very long wait times and lines at the pharmacy, and also difficultly finding someone on the shop floor if you need help finding something. The staff that they do have are always very courteous and professional - so that is definitely a plus! But, I waited over 40mins recently at their drive-thru pickup line, and there were only two cars in front of me. Also with keeping stock of inventory, I have found that things I needed were sold out So it can also be quite hit or miss from that regard as well.
Jan 21st, 2024

Jan 18th, 2024