Progressive Insurance - Claims Office

Love my insurance being with them. They are very professional and easy to Talk to they get you what is a right fit for you and listen to your needs. If you dont have them as your insurance company you should definitely get them. I wont go back to my old company Im sticking with them for as long as they will have me.
Feb 4th, 2024

Nov 21st, 2023

Aug 26th, 2023

I have been with progressive a while now and whenever I need to call it's not a big deal with long holds and robots. Making changes to my policy was easy with the friendly service
Aug 7th, 2023

We have been customers of Progressive for years. Our home, vehicles, and RV are all covered under Progressive. We had no problems until our dishwasher leaked and ruined our kitchen cabinets, floors, and our subfloor. The beginning of our claim went well. Our insurance adjuster was Alyson Ingle. She said she was covering the replacement of our cabinets, floors, and subfloor. We thought we were in good hands, but over the process of the claim, we realized Alyson had been lying to us. Countless times, she lied and changed our estimate to give us less and less money for our loss. We reached out to her supervisor several times, and he never once returned our emails, phone calls, and voice mails. We were forced to take out a loan to pay for our expenses for this loss. Progressive didn't cover what Alyson said they would. When you pay your premium faithfully over the years, you expect your insurance to act in good faith and take care of you in a loss. Needless to say, we will be looking for a new company for all our insurance needs. Update: You can always tell which companies have good management because someone will respond to your review. No one answered from Progressive.
May 28th, 2023