Scene Clean
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10 E Frederick St
Walkersville, MD 21793 - 240-575-5802
Hours
Chamber Rating
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Carol Ruhl
The cleaning was great. Thanks!
Dec 16th, 2023 -
Grayling Byrd
Very Professional team. From Kelsey quarterbacking, to Todd, I could not have asked for a better team to repair my siding. You need this team
Jul 12th, 2023 -
Deanna Kouroupis
I did not know what to expect when my mothers basement flooded. It was a mess!! Pat of Scene Clean came out and explained the entire process. We had a quote in a couple of days and work started shortly thereafter. A BIG Thanks to Kelsey for all her texts and calls to keep us updated throughout the project. Services: Flood restoration, Water damage-related cleanup & repair, Mold damage restoration
Mar 31st, 2023 -
Lisabeth Shaffer
They made everything so much easier to deal with. Originally, we had them come and remove everything from the basement and gut it to rid it of mold. When the job was almost complete, flooring, painting, bathroom renovationthe basement got flooded. They had to do it all over again. Patrick was a terrific project manager and Kelsey was amazing with admin and keeping me updated. Services: Flood cleanup, Mold remediation
Jan 15th, 2023 -
Paul W.
During a June-August 2022 water mitigation event, Scene Clean was paid $6200 from our insurance company for doing very nearly nothing. Further, they seem to have no idea what they were doing. Communication was virtually nonexistent, and the scope of the project was completely fluid depending on which person at Scene Clean we talked to. The initial crew of two technicians showed up and immediately got to work drying out our space. That part was fine. They removed some drywall and put in a bunch of fans and the water went away.After that, incompetence flowed downhill fast. The scope of the project at one point included removing all tile from our laundry room and bathroom, a toilet, part of a wall, and a bathroom cabinet. In the end, the team removed some drywall and our expensive bathroom cabinet which appeared to have no water damage at all. We asked for a written scope and the technician hand wrote the affected areas on a sheet of paper. There was no communication between different parts of the company and very little experience and expertise was brought to our project. We were asked to approve the work and we never did. Nevertheless, insurance paid the bill and so Scene Clean got what they wanted. This very clearly seems like a fraudulent company which screws over homeowners just to get insurance payments.
Nov 4th, 2022
Contact Info
- 240-575-5802
Questions & Answers
Q What is the phone number for Scene Clean?
A The phone number for Scene Clean is: 240-575-5802.
Q Where is Scene Clean located?
A Scene Clean is located at 10 E Frederick St, Walkersville, MD 21793
Q What is the internet address for Scene Clean?
A The website (URL) for Scene Clean is: http://www.sceneclean.com/
Q What days are Scene Clean open?
A Scene Clean is open:
Friday: 8:30 AM - 5:00 PM
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 8:30 AM - 12:00 AM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Q How is Scene Clean rated?
A Scene Clean has a 4.2 Star Rating from 35 reviewers.
Hours
Ratings and Reviews
Scene Clean
Overall Rating
Overall Rating
( 35 Reviews )Carol Ruhl on Google
The cleaning was great. Thanks!
Grayling Byrd on Google
Very Professional team. From Kelsey quarterbacking, to Todd, I could not have asked for a better team to repair my siding. You need this team
Deanna Kouroupis on Google
I did not know what to expect when my mothers basement flooded. It was a mess!! Pat of Scene Clean came out and explained the entire process. We had a quote in a couple of days and work started shortly thereafter. A BIG Thanks to Kelsey for all her texts and calls to keep us updated throughout the project. Services: Flood restoration, Water damage-related cleanup & repair, Mold damage restoration
Lisabeth Shaffer on Google
They made everything so much easier to deal with. Originally, we had them come and remove everything from the basement and gut it to rid it of mold. When the job was almost complete, flooring, painting, bathroom renovationthe basement got flooded. They had to do it all over again. Patrick was a terrific project manager and Kelsey was amazing with admin and keeping me updated. Services: Flood cleanup, Mold remediation
Paul W. on Yelp
During a June-August 2022 water mitigation event, Scene Clean was paid $6200 from our insurance company for doing very nearly nothing. Further, they seem to have no idea what they were doing. Communication was virtually nonexistent, and the scope of the project was completely fluid depending on which person at Scene Clean we talked to. The initial crew of two technicians showed up and immediately got to work drying out our space. That part was fine. They removed some drywall and put in a bunch of fans and the water went away.After that, incompetence flowed downhill fast. The scope of the project at one point included removing all tile from our laundry room and bathroom, a toilet, part of a wall, and a bathroom cabinet. In the end, the team removed some drywall and our expensive bathroom cabinet which appeared to have no water damage at all. We asked for a written scope and the technician hand wrote the affected areas on a sheet of paper. There was no communication between different parts of the company and very little experience and expertise was brought to our project. We were asked to approve the work and we never did. Nevertheless, insurance paid the bill and so Scene Clean got what they wanted. This very clearly seems like a fraudulent company which screws over homeowners just to get insurance payments.
Overall Rating
Overall Rating
( 35 Reviews )Write a Review
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