Quality Deluxe Plumbing

My hot water heater died on Sunday evening. I called Quality Deluxe after a Google search for area plumbing repair. Eric picked up immediately and listened to my description of the problem and advised me that I might need a replacement unit. He came out to inspect it first thing Monday morning to make sure that it wasnt a simpler issue and that I actually needed a new water heater. He ordered a larger (50 gallon to replace 40 gallon), higher quality model which was delivered very quickly. By a little after lunchtime on Monday we had hot water again. Eric explained a few things about how long to expect a heater to last and what we can do to extend the lifespan. Great customer service and professionalism. Highly recommended.
Apr 7th, 2024

Eric was great. He found the problem right away and he was a pleasure to deal with. Very punctual and pricing was reasonable. I will definitely be using his services in the future.
Apr 3rd, 2024

Service was great and they responded immediately.
Mar 19th, 2024

Eric and his team responded quickly and effectively when my water heated exploded. They were professional and informative and walked me through my possible options, and executed the job with knowledge and care.
Feb 27th, 2024

This is total scam. These people took my money and 6 month later they still didnt finish the project which supposed to be done in 100 days. They hire subcontractors, and never paid them, even though I paid everything according to schedule. They bought materials using my credit card and now refusing to deliver those. Subcontractors now demanding a pay, which I already paid to these scammers from Quality Deluxe. I was living without heat from October to January. I also didnt have window and sliding door installed from September to December. The window and the door were only ordered at the end of November. Think about my electric bill when I had to run 8 space heaters to maintain temperature 50F maximum. Run. Run fast. They are absolutely dishonest people.
Feb 25th, 2024