Relax The Back Burlington

Dont buy pillows from this store. I recently purchased a pillow from this store and had a very unpleasant experience. After just a few nights, the pillow caused severe discomfort, to the point of physical sickness (bad headaches every day and end up vomiting). Upon seeking a solution, the response was very cold, emphasizing a strict no-refund, no-exchange policy, with no prior advice given on selecting such items. This experience highlights a severe lack of customer service and care, deeply disappointing and frustrating on both product and customer support.
Feb 26th, 2024

Due to some terrible sciatica, I needed a seat cushion for my car. I went the store & Annie was a huge help. She let me take several choices to my car in the front lot & was able to find the right one for me. These days its difficult to find good sales help & she was terrific! Also, the seat cushion has already given me much needed relief. Thank you!
Feb 25th, 2024

Annie G. was great to work with. Very knowledgeable and she provided quality customer service. It turned out my chair wasn't comfortable and I was able to work with Annie to exchange it for something that fit me better. My husband and I both purchased office chairs and are pleased with the chair quality.
Feb 21st, 2024

Annie Gregoire was our salesperson. She was so knowledgeable and took so much time with me and my husband. I was so impressed with her. A lovely lady. We will be back, no pun intended. Lol
Jan 25th, 2024

I had really struggled to find a pillow that supported my neck and my acupuncturist recommended going here. Annie did a great job helping me select a pillow and already sleeping better. Definitely recommend!
Jan 18th, 2024