Hamilton Place

Oh my !! Please I would advice everyone to not even look at this place !! No heat for a whole month we have been freezing from January till now Feb, no responses, worse customer service ever , I will move asap from this place !!!
Feb 18th, 2024

very bad customer service
Nov 3rd, 2023

Very very unhelpful and unprofessional. They had listing on Zillow and when I went to their website I called the number listed. The man who answered was unhelpful and discourteous. He told me there was nothing in Watertown and he didn't know what I was seeing. In summary, whether this is a property management or the Hamilton Place staff itself they just lost a potential tenant and did nothing for their property
Mar 22nd, 2023

I have tried contacting them over 10 times with no response. All calls go to an automated messaging system. No emails, calls, or any communication has been given back. Poor service. Stay away!
Sep 15th, 2022

We loved the location, near to every thing (except grocery stores). The apartments are old concrete buildings, hence noise from neighbors is not an issue. Maintenance staff are usually nice and responsive, sometimes they ignore service requests then an email to Paola would get the job done. Heat and hot water are included in rent and these are never an issue after they replaced old boilers. The new manager, staff and Paola are very nice. The old manager was a bit rude, we were initially hesitant to move to this apartment but after talking with Paola we decided to move-in and Paola always responsive whenever there was an issue and she is the primary reason we liked this place so much. We got the deposit back without any surprises, again thanks to Paola for the follow-up.
Jan 31st, 2022