Citizens

Horse customers service
Dec 2nd, 2023

The best
Oct 15th, 2023

The current management and staff do a great job
Jun 28th, 2023

Lucy was amazing! Very knowledgeable and professional. She is the best. She deserves a promotion
Apr 7th, 2023

Not a good experience, handed off several times before being invited to a desk to open new accounts with a local bank (I just moved here, and my online bank has no local branches). The woman who eventually sat me was rude and condescending to me about whether I could direct deposit $500 a month into a new account (I was wearing a t-shirt and had been doing some raking that morning). I tried to explain that I make significant income as a business and restaurant owner who also had a full-time job, but she brushed me off and continued her pitch about what she thought I was. I had been interested in the differences between the Citizens high-yield access accounts and private client accounts, but her time was more valuable than mine and I opened an account up the road minutes later with a competitor who was more than happy to do so with with a six-figure starting deposit. If you need change for a $20, you may need to show up in a three-piece suit. Alternatively, we can just treat everyone we meet with respect. (My vote goes to the latter.)
Oct 27th, 2023