Charles River Insurance

I have been dealing with various agents and representatives for many years now while active in the real estate market. I must say truthfully, that my recent dealings with agent Bill Perrier of Charles River Insurance was definitely the most enjoyable interaction so far. The reasons are simple: Bill listens. He is patient, professional, and detail-oriented. Best of all, he not only explains terms and conditions, etc. in layman's terms, he secured me a great price under all competitors. I will be calling Bill again as my real estate insurance needs are required
Mar 31st, 2024

very poor customer service, have not increased our homeowner coverage in twenty years, yet house values have increased. Sent an inspector whom prompted a nonrenewal for a hose rolled up on the ground, no hand rail to the garage in the backyard, and an unlicensed vehicle behind the garage. then changed their story on how to prove these deficiencies are corrected. Will never recommend this company to anyone. the one star was the only way to get it post button
Nov 28th, 2023

I contacted them 1 month ago for several quotes. Got a call back right away from an enthusiastic person. Took time to explain all there is to know about insurance, and why Massachusetts is such a mess. Great! After dealing with other insurance brokers around Natick, I was happy that a business selling insurance was interested to sell me insurance. Next week, at the latest, Billy Bob told me! So I sent them all my policies, personal info and premium details. I never heard from them again. I asked for roughly 6K$ in premium/year worth of insurance to bid, and that was not worth their time. No accidents, 849 credit score, no claims, nothing special. And that was not worth the effort. And I started receiving unsolicited insurance offer from junk cie on my gmail, which I have to clean up to this day. I can't ping that to them alone, since I reached out to other brokers. But keep that in mind before sending away your personal info to any insurance providers. Bottom line: they don't need your business.
Oct 12th, 2023

Ive had the pleasure of working with Bill Perrier for our cannabis companys insurance needs and we couldnt be happier with the services weve received. Bill is such a wealth of knowledge when it comes to the cannabis industry, and insurance in general. Anytime a question comes up, I know Bill is one quick phone call away with the answer. Bill is always quick to respond, hes thorough, and will fight to get you the best deal out there. He really went to bat for our company, and fought hard to get us the most competitive rates possible and we couldnt be more pleased with the outcome! If you are lucky enough to have the opportunity to work with Bill, do not pass it up!
Sep 15th, 2023

I had the pleasure of working with BILL PERRIER at Charles River Insurance. We found ourselves in a bind while opening up a new store. There were many rules and regulations and because of our unique store site (age, location, historical, etc) it wasn't a simply black and white insurance plan. Bill got to work immediately with the task of helping us secure insurance for a relatively hard situation. He was thorough, quick, and reassured us along the way (we had lost faith at this point). We can't thank Bill and Charles River Insurance enough for the help (and support) they provided.
Jul 21st, 2023