Advance Auto Parts

Ive always had great experiences with advanced auto parts but the man at the front was an absolute gem. He was super helpful, offered to put the coolant in my car for me, and even gave me advice on what steps to take with my car to get it fixed. Super thankful!!
Feb 22nd, 2024

Decent price points
Dec 27th, 2023

Customer service was awful! I wanted to talk with the cashiers to find a part in the store. I stood at the counter for almost 4 minutes, but nobody approached me to say a single hello! Nobody was in the line and I was the only customer there. Two cashiers were there. They kept answering telephones just in front of me. After 4 minutes, one of the cashiers told me "what do you want?," without any greetings. I felt an extremely disrespectful situation!
Dec 23rd, 2023

Needing to leave for a work trip to RI tomorrow, I was desperate for a new car battery (I was told by a AAA worker that my battery only had enough juice to get me home the evening before). All nearby shops did not have availability for service. The employee at Advance Auto Parts the night before said he could not do it that night, but said he had the staff to help the next morning. When I arrived, the staff member (I believe he was a supervisor and I am most likely spelling his name wrong? Elia) apologized but said it could not be done that morning as they were short-staffed. However he said he would take a look if I pulled my car around. Upon looking at it, he said he *would* be able to install it for me. It was the biggest favor someone has done for me in ages and I am truly grateful. A great employee and decent person.
Mar 27th, 2024

I just bought a new battery, Jose installed it & he was so helpful and a really nice guy, the best service!!!
Nov 2nd, 2023