Janie and Jack

Oct 22nd, 2023

The lady at the Natick store is very rude, she didnt even bother giving a fake smile. When I asked for a sizing question she responded with a rude face and tone. Her look was like go find it to yourself. I could definitely feel her racist attitude. I have been to this store and few other Janie and Jack stores before, one reason I come back is their good customer service. Normally when I ask for gift boxing the staffs always pack it in the gift box but this lady just threw a box in the bag and literally threw the clothes in the bag as well. Very very rude and racist behavior. Please dont go to this store!!!!!!!!! Go to any of the other Janie and Jack stores. To Janie and Jack management, I and my wife always buy cloths for our friends kids from here. Your staffs are generally very friendly and helpful. People like this one in Natick store need be educated well on customer service and some basic decency to interact with human beings.
Oct 8th, 2023

Sep 7th, 2023

Do not go to this location! Ive been here multiple times and the woman whos there full timeTarais so rude!! She makes you wait to ring out while she scrolls on her phone, and everything she says has an annoyed and abrupt tone. Shop online or at a different location!
May 24th, 2023

Can this place get more expensive? Used to be fairly priced but not anymore.
Mar 7th, 2023