Brooks Brothers

The gentleman Mr. Howard is great and accommodating. Great service!
Dec 22nd, 2023

Im not the type to leave reviews especially one star reviews but this store is a deserved exception. I was rudely treated by the older employee that, from these other reviews, a great many other people have also encountered. I have never seen service so blatantly insulting, on a measure so entitled. I would call him a piece of work but Id specify: not a very sophisticated one. I had intended to purchase a white cricket sweater but given the demeanor of and treatment by that employee, I will never solicit this store again not without rotten eggs and a list of synonyms for rude. Brooks Brothers management needs to remove this man.
Dec 12th, 2023

Sep 24th, 2023

Have been to many Brooks Brothers store, and yesterday we went there to buy some shirts for my husband. An old man named Hudson works there refused us to try it on. We know the size and want to try different color and pattern, but got refused. We were told that Brooks Brothers is not a try on store, and they cannot accept if every customer come in and try without buying it. Folding and buttoning up the shirts are labor consuming.He asked us the hold the shirt with the pattern and color we like and put it beside the face to see if we like it I cant accept his theory. Only a small piece of cloth with pattern is not enough to tell if it really match the person. Its just like a color palette cannot tell it matches well with with the entire room. In addition, if you work at a clothes store, folding and buttoning shirts is part of your job. Of course we will appreciate you helping us. If you dont like your job then stay at home. No need to brag you drive an Audi
Sep 3rd, 2023

Found a lovely shirt dress.
Jul 16th, 2023