Soma

Oct 1st, 2020

Came for a Bra fitting for my wife. She is not from the US so we needed to find her US size. We were helped by the wonderful Maddie who spent over an hour with us finding the perfect fits and types for my wife. She even helped with finding matching underwear styles for the bras we picked. Could not recommend this store enough and a mountain of thanks for Maddie. She was so wonderful, nice, helpful, patient. We cannot express enough gratitude and appreciation towards her. Pay attention Soma, this is they type of person you want to keep around for all your stores. Thank you Maddie!
Sep 21st, 2020

Excellent customer service - they were helpful without being pushy or overbearing. Even my husband commented that it was some of the best customer service experience. Not to mention their bras are lovely!
Apr 25th, 2020

I went to the NATICK MALL location last night in a desperate need of new bras. The woman who assisted me, Gale, was extremely helpful. She is unbelievably knowledgeable and honest. She had taught me things about bras that I did not know about. I am very happy with my two new bras and I definitely recommend going to Soma.
Mar 9th, 2020

I used to love Soma and feel really welcomed there. Unfortunately, the last three times I've been in this store I've felt judged and like I'm intruding on the associates' personal conversations, and like I have to fight for attention. Every time I go I feel like I have to ask for what I want and then say "is that okay?" This is not indicative of good service. I'm sad to say that I'm disappointed in my experiences there and will probably only go there now to make returns.
Jan 29th, 2020