Chamber of Commerce

      The Tile Shop

      ( 60 Reviews )

      The Tile Shop
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM
      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (60 reviews)
      49
      1
      2
      0
      8
      Read Our 60 Reviews

      Chamber Rating

      Verified Member
      4.4 - (60 reviews)
      49
      1
      2
      0
      8
      › ‹
      • Cheryl Okun

        Carl was professional and efficient. I entered the store without a clue as to how I wanted to tile a large bathtub niche. We chatted about my ideas, which he followed up by showing me a few ways to bring my ideas to life. Further conversation refined the choices of tile designs he showed me, and we had a winner. In addition, he assisted me in choosing grout for the shower wall, floor, and niche tiles, a task I had been dreading. All of this only took 1 hour without me feeling at all rushed or pressured. He is the essence of Customer Service, and I am a very happy and satisfied customer.
        Mar 22nd, 2024

      • Rafael Contreras

        Arrogant staff
        Sep 24th, 2023

      • Nancy Laconte

        Great selection of tile .....helpful staff
        Jun 27th, 2023

      • Roman Vynnytskyi

        Guys here are great, always here to help and build long lasting business relationship.
        Feb 1st, 2023

      • Leslie M. Seifried ABR, PSA, RENE, SRS, SRES

        Super disappointed in a recent purchase - the costly bathroom reno is less than acceptable due to many chipped tiles. The large subway tiles used in the walk-in shower are of terrible quality. The GC/Tile professional had to remove numerous tiles that chipped during grouting process - unfortunately they were not able to remove all of them so stuck with them. Photos and a letter explaining the issue was sent to Natick and the corporate HQ and after 2 months, still no response. They do not stand by their products like they say they do.
        Dec 9th, 2022

      Read Our 60 Reviews

      About
      The Tile Shop

      Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 100 stores, we offer a wide selection of high-quality tile products. Come visit our store!

      Contact Info

      Questions & Answers

      Q What is the phone number for The Tile Shop?

      A The phone number for The Tile Shop is: (508) 433-1722.

      Q Where is The Tile Shop located?

      A The Tile Shop is located at 1290 Worcester St, Natick, MA 01760

      Q What is the internet address for The Tile Shop?

      A The website (URL) for The Tile Shop is: https://www.tileshop.com/store-locator/natick

      Q What days are The Tile Shop open?

      A The Tile Shop is open:
      Saturday: 10:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 7:00 AM - 6:00 PM
      Tuesday: 7:00 AM - 6:00 PM
      Wednesday: 7:00 AM - 6:00 PM
      Thursday: 7:00 AM - 6:00 PM
      Friday: 7:00 AM - 6:00 PM

      Q How is The Tile Shop rated?

      A The Tile Shop has a 4.4 Star Rating from 60 reviewers.

      Hours

      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM
      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM

      Ratings and Reviews
      The Tile Shop

      Overall Rating

      Overall Rating
      ( 60 Reviews )
      49
      1
      2
      0
      8
      Write a Review

      Cheryl Okun on Google

      image Carl was professional and efficient. I entered the store without a clue as to how I wanted to tile a large bathtub niche. We chatted about my ideas, which he followed up by showing me a few ways to bring my ideas to life. Further conversation refined the choices of tile designs he showed me, and we had a winner. In addition, he assisted me in choosing grout for the shower wall, floor, and niche tiles, a task I had been dreading. All of this only took 1 hour without me feeling at all rushed or pressured. He is the essence of Customer Service, and I am a very happy and satisfied customer.

      Business Response on Google Mar 20th, 2024
      Thank you for highlighting Carl's professionalism and efficiency, as well as your satisfying experience at our store. We are thrilled to hear that Carl was able to assist you so thoroughly and look forward to serving you again in the future.

      Rafael Contreras on Google

      image Arrogant staff

      Nancy Laconte on Google

      image Great selection of tile .....helpful staff

      Business Response on Google Jun 26th, 2023
      We appreciate your feedback regarding our great selection of tile and helpful staff. We thank you for taking the time to review our business.

      Roman Vynnytskyi on Google

      image Guys here are great, always here to help and build long lasting business relationship.

      Business Response on Google Nov 29th, 2022
      We appreciate your partnership, Roman!

      Leslie M. Seifried ABR, PSA, RENE, SRS, SRES on Google

      image Super disappointed in a recent purchase - the costly bathroom reno is less than acceptable due to many chipped tiles. The large subway tiles used in the walk-in shower are of terrible quality. The GC/Tile professional had to remove numerous tiles that chipped during grouting process - unfortunately they were not able to remove all of them so stuck with them. Photos and a letter explaining the issue was sent to Natick and the corporate HQ and after 2 months, still no response. They do not stand by their products like they say they do.

      Business Response on Google Mar 25th, 2023
      Hello Leslie We welcome straight talk from our customers and we want to understand your disappointment. It's important to us that our customers are more than satisfied and your feed back helps us to improve the service we offer. We would like the opportunity to resolve this issue for you, if you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at 888-398-6595 at your earliest convenience.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 60 Reviews )
      49
      1
      2
      0
      8

      Write a Review

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