Geek Squad

God awful assistance, charged us 100 dollars for a diagnosis on a PC that came back inconclusive, A HUNDRED DOLLARS AND A FULL DAY WASTED, took it to guy in Pembroke and it took him half an hour to figure out what was wrong and have the computer working DO NOT GO HERE AND SAVE YOUR MONEY
Apr 10th, 2024

Had a appointment with geek squad two days in advance I show up and some flunky working there tells me they cant do the work its the guys day off and I will have to reschedule, I told him then to reschedule me and the idiot tells me he cant make the appointment there I had to go through Apple
Nov 11th, 2023

Sep 6th, 2023

Great people and prompt service and excellent people
Aug 12th, 2023

I had Web root, which is one of the Geek Squad Virus protection Company acessed in my computer to get rid of viruses before they could download disk. In the middle of this procedure my power went down because the power cord fell away from the computer. For some reason it would not stay attached .I ran up to Geek Squad I did not have an appointment there and there was no one in back of me then. The "help," was rude. Condescending belligerent and said I needed a new. computet. I asked him please to listen to me and he dismissed me again saying ," I heard you" make an appt. Told me they dont make parts for my computer they have been out of ,Ma for 7 yrs. He never looked at me took the slip from person in back of me and walked away. I said " so your dismissing me" Didn't turn. Walked away. I found a great IT fellow in Plymouth took him 15 mins to open computer and pull out the pin that somehow was pushed in. $20.00 and no new computer. Also told me you can order parts if needed. So qeek squad lied. My IT man at my office told me stay away from geek squad. You bet I will. Oh I am going to speak with manager. If only he had been half way considerate . Goes to show you it's all in the way your spoken to
Mar 19th, 2023