Goodyear Auto Service
-
1 Bow St
Somerville, Massachusetts 02143 - (617) 628-7800
- Website
Hours
Chamber Rating
-
Bruno Gatti
Tommy was excellent. I appreciate the help. Thank you so much.
Apr 4th, 2024 -
Marquette Warren
Poor Customer service, took my business elsewhere
Mar 26th, 2024 -
Grey Davis
Needed to get help with a tire leaking air. Friendly, quick, and honest team that changed the valve stem quick!
Mar 14th, 2024 -
antoni moreno
Great customer service and very quick and efficient
Mar 7th, 2024 -
Alex Hartnett
Either blatantly misogynist or maliciously incompetent. Either way dont spend your money here. I went to have a flat tire patched after I had swapped it for a spare. They told me that there was a giant hole in the side that I just somehow didnt see, and they werent able to patch the tire. They then told me that the tires that I had were discontinued and because I have four-wheel-drive I cant replace one tire without buying 4 brand new ones. My car does not have four-wheel-drive. I then spent 5 full minutes with two man on the phone who continued to tell me I must be mistaken about the specs of my own car. It finally ended after I asked him to check one more time. He came back and admitted I was right - my car does not have 4 wheel drive. This means two men had literally not checked my car before quoting me $800+ worth of new tires and lying to me about there being no other option. Other things that I cant prove to be malicious were: - I made an appointment to wait for my car and they told me they had no one there at the time of my appointment and would need to come back to pick it up. - When I went to pick up my car they were condescending to someone else about how he was misremembering the type of appointment he made and that he wasnt allowed to wait for his car. - I called around to other tire places and while no one had the tire on hand it doesnt sound like theyve been discontinued - I am shocked I changed the entire flat tire to the spare with my own hands and missed the finger sized hole in the side column that they claimed I had
Mar 29th, 2024
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Goodyear Auto Service?
A The phone number for Goodyear Auto Service is: (617) 628-7800.
Q Where is Goodyear Auto Service located?
A Goodyear Auto Service is located at 1 Bow St, Somerville, Massachusetts 02143
Q What is the internet address for Goodyear Auto Service?
A The website (URL) for Goodyear Auto Service is: https://www.goodyearautoservice.com/en-US/shop/MA/Somerville/000900354-02143-2936
Q How big is Goodyear Auto Service?
A Goodyear Auto Service employs approximately 20+ people.
Q What days are Goodyear Auto Service open?
A Goodyear Auto Service is open:
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Q How is Goodyear Auto Service rated?
A Goodyear Auto Service has a 4.1 Star Rating from 253 reviewers.
Hours
Ratings and Reviews
Goodyear Auto Service
Overall Rating
Overall Rating
( 253 Reviews )Bruno Gatti on Google
Tommy was excellent. I appreciate the help. Thank you so much.
Marquette Warren on Google
Poor Customer service, took my business elsewhere
Grey Davis on Google
Needed to get help with a tire leaking air. Friendly, quick, and honest team that changed the valve stem quick!
antoni moreno on Google
Great customer service and very quick and efficient
Alex Hartnett on Google
Either blatantly misogynist or maliciously incompetent. Either way dont spend your money here.
I went to have a flat tire patched after I had swapped it for a spare. They told me that there was a giant hole in the side that I just somehow didnt see, and they werent able to patch the tire. They then told me that the tires that I had were discontinued and because I have four-wheel-drive I cant replace one tire without buying 4 brand new ones.
My car does not have four-wheel-drive.
I then spent 5 full minutes with two man on the phone who continued to tell me I must be mistaken about the specs of my own car. It finally ended after I asked him to check one more time. He came back and admitted I was right - my car does not have 4 wheel drive.
This means two men had literally not checked my car before quoting me $800+ worth of new tires and lying to me about there being no other option.
Other things that I cant prove to be malicious were:
- I made an appointment to wait for my car and they told me they had no one there at the time of my appointment and would need to come back to pick it up.
- When I went to pick up my car they were condescending to someone else about how he was misremembering the type of appointment he made and that he wasnt allowed to wait for his car.
- I called around to other tire places and while no one had the tire on hand it doesnt sound like theyve been discontinued
- I am shocked I changed the entire flat tire to the spare with my own hands and missed the finger sized hole in the side column that they claimed I had
Overall Rating
Overall Rating
( 253 Reviews )Write a Review
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