AAA Waltham Driving School

Yi Qi _{on Google}

Mar 29th, 2023

I came here today to renew my driver license. The assistant branch manager is terrible and unprofessional. He is the worst AAA employee Ive ever met. He wasnt helping me at all. All he did is to blame me. Totally waste my time and money for membership.

Nancy Orlando _{on Google}

Mar 18th, 2023

went to AAA in Waltham to renew drivers license. congratulations to AAA to have such valuable employees. five stars in every aspect from greeting people to answering various questions to the procedure in renewing licenses which is daunting of course. immense patience with difficult customers. AAA kudos to you and i thank you and your amazing employees in waltham. i soooooo appreciate all of you.
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L A _{on Google}

Mar 13th, 2023

Prompt and courteous service

M Holmes _{on Google}

Mar 8th, 2023

Great Service. Great People Working There. Would Highly Recommend. Had To Renew Driver's License To Real One. Totally Satisfied

Katherine Glover _{on Google}

Mar 16th, 2023

My birthday was 10 working days away, but the soonest online date available for an appointment was more than 2 weeks away. Nowhere did I find any communication about the need to get an appt extra EARLY. Plus, there is no way to reach the Waltham office except to go there in person. Because I have a car, and time off from my work, I could make a trip there to find out if there was any way I could get an appointment before my license expired. Happily, because I was renewing a Real ID, and because I had already applied online and was in the RMV system, and because I went there in person, I was able to get an "emergency" appointment so I could renew before my birthday. This process is highly discriminatory against people without internet access, without available transportation to the AAA office, without available time, and without having a Real ID already. Once I had an appointment and showed up, things worked well. But the pre-do is overly complex and just not easily accessible to everyone. This is a deeply serious failing that AAA must address.