Extended Stay America - Boston - Waltham - 32 4th Ave.

We love Rebekah! The whole staff is amazing and really listens to you and makes you feel at home. I absolutely would recommend staying here. For short or longer periods. Rooms: The rooms are comfortable and the perfect size. They are very well maintained! The whole hotel is. Nearby activities: We love the hiking trails and how close it is to anything we need. Safety: We have felt comfortable our whole stay which has been on and off since March. Walkability: Very close to just take a quick walk around. Equiped with rabbits, owls and tons of geese! Food & drinks: Breakfast is minimal and simple, vending machines are well stocked.
Apr 10th, 2024

When I came to check in Godfreid is the best the manager "at night" was exceptionally great, I think I heard his name was Daniel, Darren, maybe Darrell. My room is decent fair condition. Godfreid made sure I had pots and pans, dishes. My shower idk what that was it had metal bars all around it and zip ties holding up the shower head, burn marks on the kitchen counter, and sink and toilet in the bathroom. I can get past that. My issue is with when my employer extended my room, since I was off for one day after working consecutively for a week and a half no break, I go downstairs to step outside to smoke, yeah bad habit, lol. I go in go upstairs and my key doesn't work, I go downstairs ask reception is I need my key renewed I can't get in she instantly gives me an attitude for no reason. I never raise my voice, I got kind of upset when she said well checkouts at 11:00 am not realizing they already paid for me another night I had nothing to do with the manager at night changing the room from a king to a queen. You need to watch who you are because she doesn't need to be a manager she's horrible. Need to say she renews my key and I'm just over it I never stay there again
Apr 7th, 2024

I am happy here.
Apr 7th, 2024

This hotel is really comfortable and has so many amenities that make it feel like you are staying at a home away from home. It has a full kitchen, laundry room with new washer and dryers. Most importantly to me it allows my dog to stay here as well. The manager Rebekah is absolutely fantastic and goes above and beyond for every guest. The entire staff is lovely and welcoming.
Apr 6th, 2024

No utensils, no coffee maker. No linens nor bedding for pull out sofa. Shower faucet was broken. There are no ice machines in building. The breakfast was cleared before the advertised end time. The room was in poor condition; broken drawers, no chair for desk, no nightstand on one side of bed. Definitely would stay far away from these properties.
Apr 5th, 2024