Sono Bello Boston

I have been seen by an esterician at this location for a few Venus trestments . Today, I sat in thre wait room for 15 minutes, after the time of the session. She pushed her hands through her hair , turned her back to me and proceed to walk to the room, as if though her reaponse "I had to fit someone in." She stayed longe wnough to argue with me. Her name is Alexis. I have observed her talk to the receptionist is a disgruntled manner.often time she has a flat affect and lack customer service skills. I was comped a couple sessions. Today's interaction was not good.
Mar 30th, 2024

So extremely displeased with this business. 12pm appointment that they ask you show up 15 mins early. Wait time is over an hour. They schedule everyone to come in at once as a marketing tactic. Absolutely would not recommend if you have a tight schedule or plan to have respect of your time.
Mar 29th, 2024

The procedure I wanted was very expensive. Abex plus lipo for front and back costed $20k+ but I got a "discount" bc I was a returning customer which brought it down to $14k+...still very expensive. And the consultant told me come April 1 of this year the prices will increase. The consultant seemed upset bc I didn't want to book with them. Like not sorry lady..I'm not paying that no thank you. No wonder their ratings are below a 4.
Mar 28th, 2024

DO NOT WASTE YOUR MONEY. I paid for four areas and only one was completed. I keep calling to schedule my revision as they guarantee results. Its been over 12 months and they still have not returned my calls. Almost 9k for minimal results.
Mar 5th, 2024

I talked with Amy this morning she was on time, kind, honest, and she recognized we both knew what we were talking about. I'm still weighing options but there is no reason to not get a consultation here. The office and staff were pleasant and professional.
Feb 11th, 2024