Worcester Cat Hospital & Bird Clinic

hate to update a previously positive review, but please. if you love your pets, stay away from here!! over the past couple years, they have vaccinated one of my cats twice in one day, but didnt vaccinate the other (even though my two cats couldnt be more different and they BOTH needed vaccines), and didnt reimburse me in any way. they shaved my other cats tail AND neck for critical bloodwork (? its been over a month and i havent even received the results yet) and gave her razor burn they also had her information stored incorrectly in two separate files so they mislabeled her as a senior cat and charged me handsomely for critical preventative care she doesnt even need yet. for my second cat, they charged me for medicine i didnt ask for and he literally doesnt even need it!! all this was corroborated by a staff member. also, i never even got to talk to the actual veterinarian! this is not the type of place to work with you when they are making mistakes. they communicate POORLY. i say they but honestly, i feel really bad for the technicians / staff. they work so hard, and theyre all so kind. but the veterinarian really drops the ball. based off other reviews, i can see she doesnt take criticism well so goodness knows how this will go i hate hate hate to leave a review like this, but if you truly care for animals, get organized and leave the ego out of it. ill never, EVER bring my cats here again. and after reading some of the other bad reviews here im shocked this place is still practicing. money down the drain. i feel taken advantage of as someone who just wants the best for my pets. dont let this happen to you. sure, they may have some good reviews but this place is disorganized! the next time they drop the ball, it could mean something devastating for your beloved pet. is it worth the risk?
Apr 9th, 2024

Mar 19th, 2024

Nice place and comparatively reasonably priced. Staff and doctor are both very nice too. It's hard to get an appointment and you need to book a few months I'm advance
Feb 3rd, 2024

They took my bird in right away for an emergency exam. They were very thorough and honest with me, and they even called the next day to check up on my melanie! I will absolutely go back again!
Oct 16th, 2023

Sep 4th, 2023