Quality Inn & Suites

Mark brusa sr _{on Google}

Jun 26th, 2023

Absolute dump they overcharged my card thank God they're going out of business and won't be there in a week

Zuleyka Figueroa _{on Google}

Jun 20th, 2023

(Translated by Google) Terrible service at the reception, there are no towels, I call to notify them and they tell me that I have to go to the reception to pick them up, housekeeping never arrived, the phone is broken, the bed only has 2 pillows, a king size bed, horrible smell
(Original)
Psimo servicio en recepcin, no hay toallas llamo para notificar y me dicen que tengo que ir a recepcin a recogerla, nunca llego housekeeping, el telfono roto, la cama solo 2 almohadas una cama king, olor horrible

Nouri Alexa _{on Google}

Jun 20th, 2023

Do not I repeat do not think about this place to stay.
1. Front desk is totally unprofessional
She was rude and charged my card 3 times seems like she didnt know what she was doing while there was another person just standing there talking to her
2. The place is disgusting I checked in at 11pm yesterday and they were knocking at the door it was time to check out I paid $200 a night
3. While I check out I ask why was I charged 3 x the guy explained but didnt seem like he enjoy his job I asked to speak to the manager to see if she could explain the charges and to tell her about the experienced I had and she seemed like she was I the daze she would talk like a robot and stare. Please do not give this place your money you will regret it!

Ramon Parchment _{on Google}

Mar 27th, 2023

Do not go there!!
My mom's experience at the Quality Inn fell below my expectations. My mom's stay was marred by several issues that made for an uncomfortable and unsafe visit.
Firstly, the presence of homeless individuals outside the lobby entrance was a cause for concern. Not only was it an unwelcoming sight, but it also posed a potential safety hazard.
Furthermore, my double queen room could have been better. It was not clean and lacked proper maintenance, leaving a less-than-desirable odor in the air. The towels provided were also dirty, which is unacceptable for a hotel.
The most concerning aspect of my stay occurred in the bathroom. The shower rod was not properly secured, and unfortunately, it fell and hit my aunt, resulting in a distressing incident. Despite reporting the matter to the management, they did not provide any incident report or seem to take it seriously.
Overall, I would not recommend staying at the Quality Inn, especially if it is the only option available. In such a case, it may be better to sleep in your car or consider rescheduling your trip. The issues I encountered during my stay made for a disappointing and even dangerous experience.