David Clark Company
-
360 Franklin St
Worcester, MA 01604 - 800-298-6235
Hours
Chamber Rating
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Egor Kalachev
Great product and amazing customer service and warranty. Im a very satisfied user of dc one x, tried and preferred them over competitors. I also got them fully restored after almost 5 years of abuse for free under the warranty.
Mar 8th, 2024 -
Dirck Ashenfelter
Flying David Clark headsets for 40 years. Still have my original headset. Customer Service second to none. My latest headset an X11 (out of production) needed a battery cover. Emailed and within 10 minutes had a response and they are sending one free of charge. I own several David Clark's and my company gave me a competitor ENC unit. It doesn't compare to the David Clark. Shout out to Joanna Nissen in Customer Service! Thank you for all you do!
Apr 1st, 2023 -
Michael Henning
I have the One-X headsets, and absolutely love them. I sold my Bose headsets after I needed them repaired, and my pilot friends told me about the outstanding customer service offered by David Clark Company, and decided to upgrade. I figure the Clarks offer a 5 year warranty vs 2 years at Bose, are made in the USA, better customer service, and $300 less. As an added bonus, they are also a better headset. I find the ANR and the passive noise reduction to be better. The ANR, when it turns on, the best way I can describe it is as a vacuum of silence. 8/15/2022- I wound us pulling the cord out of the headset (my fault). I dropped the headset off for repair, and about a week later I got a package from David Clark. They replaced the cord, new ear pads, new head pad and put a clip on the cord so I dont damage it again. No charge!!! What a great company. Bose certainly wouldnt do that.
Mar 27th, 2023 -
Mark Merwick
I own a DC Pro X2. I have owned it for 2 years and there is a short in the cord. I sent it to David Clark for warranty repairafter 2 weeks I call to inquire about the status only to be told it will be at least 2 months before they can complete any repairs. I paid $700 and do not have a spare. David Clark customer service is dropping the ball on this.
Oct 17th, 2022 -
Michael Miklos
Aug 25th, 2022
Contact Info
- 800-298-6235
Questions & Answers
Q What is the phone number for David Clark Company?
A The phone number for David Clark Company is: 800-298-6235.
Q Where is David Clark Company located?
A David Clark Company is located at 360 Franklin St, Worcester, MA 01604
Q What is the internet address for David Clark Company?
A The website (URL) for David Clark Company is: https://www.davidclarkcompany.com/
Q What days are David Clark Company open?
A David Clark Company is open:
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Q How is David Clark Company rated?
A David Clark Company has a 4.6 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
David Clark Company
Overall Rating
Overall Rating
( 23 Reviews )Egor Kalachev on Google
Great product and amazing customer service and warranty.
Im a very satisfied user of dc one x, tried and preferred them over competitors. I also got them fully restored after almost 5 years of abuse for free under the warranty.
Dirck Ashenfelter on Google
Flying David Clark headsets for 40 years. Still have my original headset. Customer Service second to none. My latest headset an X11 (out of production) needed a battery cover. Emailed and within 10 minutes had a response and they are sending one free of charge. I own several David Clark's and my company gave me a competitor ENC unit. It doesn't compare to the David Clark. Shout out to Joanna Nissen in Customer Service! Thank you for all you do!
Michael Henning on Google
I have the One-X headsets, and absolutely love them. I sold my Bose headsets after I needed them repaired, and my pilot friends told me about the outstanding customer service offered by David Clark Company, and decided to upgrade. I figure the Clarks offer a 5 year warranty vs 2 years at Bose, are made in the USA, better customer service, and $300 less. As an added bonus, they are also a better headset. I find the ANR and the passive noise reduction to be better. The ANR, when it turns on, the best way I can describe it is as a vacuum of silence.
8/15/2022- I wound us pulling the cord out of the headset (my fault). I dropped the headset off for repair, and about a week later I got a package from David Clark. They replaced the cord, new ear pads, new head pad and put a clip on the cord so I dont damage it again. No charge!!! What a great company. Bose certainly wouldnt do that.
Mark Merwick on Google
I own a DC Pro X2. I have owned it for 2 years and there is a short in the cord. I sent it to David Clark for warranty repairafter 2 weeks I call to inquire about the status only to be told it will be at least 2 months before they can complete any repairs. I paid $700 and do not have a spare. David Clark customer service is dropping the ball on this.
Michael Miklos on Google
Overall Rating
Overall Rating
( 23 Reviews )Write a Review
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