Premier Birmingham Dentistry

More that a great dentist, hes a very pleasant person as well!
Apr 8th, 2024

Friendly and professional.
Apr 4th, 2024

Dr. Stone (Dr. Jay) is the only dentist I'm willing to go to. His honest, caring and compassionate attitude is better than any dentist I've ever known. I've never felt like I was going to "get a talking to" or given lectures about issues with my teeth, he just comes up with a plan that works for both of us to fix what needs to be done and educates me on how to avoid more issues in the future. At my last visit when I looked in the mirror I started crying because my teeth are actually something I don't feel embarrassed about anymore. And it's so evident that those are the moments he works hard for in his career. His staff are compassionate and knowledgeable and always make me feel welcome.
Mar 3rd, 2024

They failed to submit my insurance claim. I paid them in full 4200$ cash at the time of service. Months later after many more appointments they told me about their failure to submit my claim and that the 4200$ bill is now a 5000$ bill and that I'm responsible for the 800$ balance even though they failed to submit the claim. The office admin is rude and I don't see how I should be responsible for this 800$ balance when they failed to submit the claim. I called my lawyer and he stated I had a valid law suit. Dr. Jay is great he explains things well and does great work. His office is very lackluster and terrible customer service. I went there many times and now I'll never be going back because of the way the office treated me and their failure to do their job on the office side. They even had the audacity to send me a 250$ late payment bill. I will never be paying. Thank you for impacting my credit score and losing a customer. :)
Feb 28th, 2024

Feb 18th, 2024