Rite Aid

BEWARE OF ATM & Store ManagerOn Monday, February 13th at approximately 12:56 PM I went into this Rite Aid location to withdraw $320.00, plus a $3.25 service fee, but was never dispensed the cash that I requested. My account shows that this transaction was completed. I'm out $320. The account is through the Michigan's Child Support Program.Rite Aid staff refused to help me resolve this issue. The clerk told me there was nothing she could do and when I asked for the store manager he also told me there was nothing that he could do. The manager encouraged me to contact the 800 number on the ATM machine. I did and I received no help.The manager told me that the lady from guardian armed services was just in earlier that same day but admitted that this ATM machine often gives them problems and it has been out of order for months. The Manager and the clerk admitted that this ATM machine never works properly yet they allow customers to use it at the cost of the customer.
Feb 14th, 2023

BEWARE OF ATM & Store Manager On Monday, February 13th at approximately 12:56 PM I went into this Rite Aid location to withdraw $320.00, plus a $3.25 service fee, but was never dispensed the cash that I requested. My account shows that this transaction was completed. I'm out $320. The account is through the Michigans Child Support Program. Rite Aid staff refused to help me resolve this issue. The clerk told me there was nothing she could do and when I asked for the store manager he also told me there was nothing that he could do. The manager encouraged me to contact the 800 number on the ATM machine. I did and I received no help.The manager told me that the lady from guardian armed services was just in earlier that same day but admitted that this ATM machine often gives them problems and it has been out of order for months.
Jan 30th, 2023

Oct 17th, 2022

Jul 9th, 2022

Jan 10th, 2022