Verizon Business Services

We visited on Thursday, February 15th, 2024. We came in twice. First for information on finding a lost phone which was provided but the woman at the desk appeared annoyed we had even walked in the door and was short and extremely unfriendly. We returned to find out how to make an insurance claim and again were greeted in a cold manner and told to let her speak when we asked a question. Almost as if she had to say her script and had no idea how else to service customers. We will never return to that location.
Mar 5th, 2024

So I went to this location because the representative via phone could not help me connect my brand new phones to the network after 2 hours of being on the phone. Andre, even while helping someone else upgrade their family phones, fixed my issues in little to no time. He was very helpful, courteous and honest. I definitely appreciate his expertise in fixing my issues with my 2 phones in a short period of time. Im new to Verizon so as for now, Im liking it
Feb 17th, 2024

I opened a business account with them (TCC, they are not really Verizon). They billed us over 2 times of what was discussed. The phone don't have reception in Ann Arbor where our business is located. I tried several times to call and even went on site 2 times to get the billing issues resolved. They are just ignoring me. The clerk's name that helped me (did not help at all in fact) is Andre Evans.
Feb 1st, 2024

Helped me get my rebate in less than a half hour!
Nov 21st, 2023