Adam Silva, Bankers Life Agent

Thank you for taking the time to bring this matter to our attention. We wish to assure you of our continued effort to promote an ethical business environment. We appreciate the opportunity to review your concerns.Agents often go door to door to solicit Medicare Supplement insurance. Door to door solicitation is a way for our agents to expand prospecting opportunities; however, in this case we are sorry to learn that you were dissatisfied with their attempts and you felt they were intrusive. We regret the inconvenience you have experienced. We have forwarded your feedback to the appropriate channels to ensure that our prospective customers will not share your negative experience in the future. Our agents are trained to observe and comply with existing building/community solicitation restrictions, as well as provide solicitation disclosures at the beginning of a conversation. We understand this was a frustrating situation and we have been working with the local branch to ensure that no further solicitation will be initiated to your household, as your information was placed on our Do Not Contact list. If you have any questions, please don't hesitate to email us at [email protected].