Roto-Rooter Plumbing & Water Cleanup
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422 W Congress St
Detroit, MI 48226 - 313-265-2392
Hours
Chamber Rating
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Alessandro Valenzano
Terrible company. Called Saturday to make an appointment for Sunday was given time frames. I picked from them to come between 9-1pm and they would give me a call 45min before arrival. Come Sunday I wasted my whole day waiting for a call didnt get one. I finally called around 1 to see what was going on. I was told they are running behind and would get a call in 30 to 45 min on the time frame they would be at my house. Never got that call either. So I called back 4 hours later to see What was going on I was told that someone called me 45 min ago and left a voicemail. Nobody ever called and left a voicemail. She also told me someone called at 9:30 this morning which they did not. She then proceeded to tell me we close in an hour and technicians are limited at the moment. What is the point of first making an appointment or second even being open on Sunday if you cant make the time slot you gave me. IF YOU DONT WANT TO SERVICE CUSTOMS THST LIVE IN THE CITY OF DETROIT JUST SAY THAT SO NOBODY ELSE WASTES THEIR TIME. This is overall terrible customer service and company. Do not use these people.
Apr 7th, 2024 -
Shana Wilson
He was great good service great attitude
Mar 28th, 2024 -
Spider boy.
I had a wonderful experience utilizing Roto-Rooter. It was easy to schedule an appointment. The professional was timely, kind, and knowledgeable. I would utilize this company again if needed and I would refer to a friend
Mar 7th, 2024 -
Rick Whoever
The whole process was very easy to use from setting up online for an appointment to having the technician come onsite for the work itself. Lamar, the tech, was very personable and explained everything so we understood most of it and was very patient with us when we had questions.
Mar 1st, 2024 -
Audrey Martial
I'm delighted with the plumbing services offered by Chris and his Roto Rooter team! They provided a courtesy call, explained the services thoroughly beforehand, ensured my understanding, and were transparent about the cost. Additionally, they offered aftercare tips and a warranty. Thank you!
Feb 22nd, 2024
Contact Info
- 313-265-2392
Questions & Answers
Q What is the phone number for Roto-Rooter Plumbing & Water Cleanup?
A The phone number for Roto-Rooter Plumbing & Water Cleanup is: 313-265-2392.
Q Where is Roto-Rooter Plumbing & Water Cleanup located?
A Roto-Rooter Plumbing & Water Cleanup is located at 422 W Congress St, Detroit, MI 48226
Q What is the internet address for Roto-Rooter Plumbing & Water Cleanup?
A The website (URL) for Roto-Rooter Plumbing & Water Cleanup is: https://www.rotorooter.com/detroit/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
Q How big is Roto-Rooter Plumbing & Water Cleanup?
A Roto-Rooter Plumbing & Water Cleanup employs approximately 20+ people.
Q What days are Roto-Rooter Plumbing & Water Cleanup open?
A Roto-Rooter Plumbing & Water Cleanup is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Roto-Rooter Plumbing & Water Cleanup rated?
A Roto-Rooter Plumbing & Water Cleanup has a 4.6 Star Rating from 1227 reviewers.
Hours
Related Categories
Ratings and Reviews
Roto-Rooter Plumbing & Water Cleanup
Overall Rating
Overall Rating
( 1227 Reviews )Alessandro Valenzano on Google
Terrible company. Called Saturday to make an appointment for Sunday was given time frames. I picked from them to come between 9-1pm and they would give me a call 45min before arrival. Come Sunday I wasted my whole day waiting for a call didnt get one. I finally called around 1 to see what was going on. I was told they are running behind and would get a call in 30 to 45 min on the time frame they would be at my house. Never got that call either. So I called back 4 hours later to see What was going on I was told that someone called me 45 min ago and left a voicemail. Nobody ever called and left a voicemail. She also told me someone called at 9:30 this morning which they did not. She then proceeded to tell me we close in an hour and technicians are limited at the moment. What is the point of first making an appointment or second even being open on Sunday if you cant make the time slot you gave me. IF YOU DONT WANT TO SERVICE CUSTOMS THST LIVE IN THE CITY OF DETROIT JUST SAY THAT SO NOBODY ELSE WASTES THEIR TIME. This is overall terrible customer service and company. Do not use these people.
Shana Wilson on Google
He was great good service great attitude
Spider boy. on Google
I had a wonderful experience utilizing Roto-Rooter. It was easy to schedule an appointment. The professional was timely, kind, and knowledgeable. I would utilize this company again if needed and I would refer to a friend
Rick Whoever on Google
The whole process was very easy to use from setting up online for an appointment to having the technician come onsite for the work itself. Lamar, the tech, was very personable and explained everything so we understood most of it and was very patient with us when we had questions.
Audrey Martial on Google
I'm delighted with the plumbing services offered by Chris and his Roto Rooter team! They provided a courtesy call, explained the services thoroughly beforehand, ensured my understanding, and were transparent about the cost. Additionally, they offered aftercare tips and a warranty. Thank you!
Overall Rating
Overall Rating
( 1227 Reviews )Write a Review
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