Subway

Michael Champagne _{on Google}

Apr 4th, 2024

Ive never had such a bad experience at any restaurant in my entire life. I am a Restaurant Manager of 19 years. The Manager was very rude and super confrontational the entire time. No one was behind the counter when I arrived. I waited a minute or two. When no one came out I went to head to the counter at the gas station just to make sure they were open. Halfway to the counter a woman starts yelling at me. You dont need to go up to them and bother them when were not behind the counter. Oh Im sorry I didnt know if you were open or not. Yea, dont do that. The sign is on so were open! I was literally about to walk out, as if open signs are real indicators now a days. I remained pleasant used my pleases and thank yous then she wanted to argue that she couldnt make a Subway Melt. I told her that I have gotten here before. Then she finally realized that they call it an All American just with different cheese. She made my sandwich. As I was cashing out she said you can run your card when youre ready. I said oh Im paying cash. Que the giant eye roll. This manager had the worst attitude. Im surprised shes in a management role. I understand how frustrating work can be and the general public but she was just combative the entire time. Do not tell your customers what to do. Do not try to condescend or talk down to your customers. Use your manners. I suggest training her in customer service and proper communication. I tipped her $1.61 on $12.39. I normally tip $5 every time. I cant believe I had to make this review but she was awful.