Muirwood

Had so many issues with this complex and I didn’t even get the chance to live there. Please consider this review if you’re planning on moving here. I had toured one of their 1 bedroom models and everything seemed good so I decided to apply for one of their units, I was initially promised an October 4th move in date, on the day I sent in my application they were prompt to call me and inform me that I was missing some documentation, which they stated I had to provide within 24 hours because that was the amount of time they could hold the apartment for. I sent in the document an hour and a half after the call and received no correspondence back. I called that day to confirm that it was received but was unable to even speak to anyone in the office. I called the following day and was once again unable to speak to anyone. I called the day after that and still no response. Finally on the 4th day of trying to reach someone I was able to talk to someone after calling 7 separate times and was even hung up on, they then proceeded to tell me that they gave that apartment away even though I sent them everything they asked for in a very prompt matter. I decided to bite the bullet and change my move in date for another unit a month later and $30 more expensive per month. They said it would be a few days for approval which I accepted and waited for communication. Again! I received no correspondence until I called them, they then told me they don’t know when it will get approved, second red flag. I finally was approved for my second move in date, I straightened my finances, took care of insurance, gas, electric and got all of my services squared away. Out of the blue I received another call from the person I was working with stating that the new apartment was no longer available due to “unforeseen circumstances” which they said they were not obligated to disclose to me. I took this as a sign and decided to terminate my already signed lease agreement. Overall my experience with muirwood was a disaster, I went through weeks of stress and anticipation with no communication only to be misguided and discarded. I don’t recommend anyone to move into this complex if this is how they treat someone who is literally trying to MAKE THEM MONEY, lord knows how they treat their residents who have already signed an agreement and forked them over their cash.
Sep 20th, 2021

Listen to the bad reviews folks! All true! Take pictures and video of EVERYTHING and make them fix every single issue before moving in! Watch out for billing changes too!
Sep 13th, 2021

Whatever you do DO NOT live here. My wife and I have lived here for 3 years and have been good tenants. There were some issues with our apartment moving out and rather than giving us some leeway and bearing some of the cost, they wouldn’t budge at all and made us pay over $500 for damages (in addition to our whole security deposit) that weren’t wholly our fault. They do not care about your financial situation or how good of a tenant you’ve been. They will not work with you because all they care about is their bottom line and what they can get away with in order to maintain it. Very unethical management. Do not be fooled on what you see on the outside when you first see the place. Please save yourself money and heartache and live somewhere else. I do not recommend this place one bit!
Sep 5th, 2021

The worst community to live in Michigan. I am a current resident of Muirwood , our A/C is making a very loud noise and our walls are vibrating all the night. I almost raised a maintenance request for more than 3/4 times , the people who came repair said the A/C can’t be repaired and the unit has to be replaced but this management is not caring the resident issues at all.the staff in the leasing office were very rude . I’m very much disappointed. Never ever think to lease here.
Sep 2nd, 2021

Pls don't mistake leasing here (trust me) and there are excellent other alternatives in the area. This is by far the most worst in this area and a big ripoff for their worst services and old equipment and buildings. Rain water always come inside the house, as the wall and sealings were bad (See the video). There were similar concerns expressed by others and read all the reviews here before you decide to move in. The apartment and the equipment is very old and when you leave this place they will charge you for all the existing damages. I am sure all the damages they claimed for the equipment itself not worth the damage price. I wonder if any one stayed here ever got their security deposit back
Aug 14th, 2021