Farmer John's Home Garden & Fashion

Ella R. _{on Google}

Mar 26th, 2024

Bought an elderberry bush from here, the owner gave me detailed explanation on how and when to plant. Very nice people.

Shannon Bode _{on Google}

Feb 8th, 2024

Safe to say I have had my last shopping experience at Farmer Johns Boutique. Their customer service has gone completely down hill. I was told by a manager that I had 30 days to return an item, after I shared with her that I may have to return or exchange it. When I tried to bring it back they said it was final sale. I tried to explain my conversation with the manager and was actually told it doesnt matter what we said - our policy is clear on final sale. however, No where at all was it indicated on the rack, on the tag or on the receipt that it was final sale. No attempt to make this right with a loyal customer.
The store has cute clothes but most of their brands can be found at Von Maur - trust me go there for the same high end brands and clothes that come with a customer friendly return policy and the ultimate in customer service.

frederick labarre _{on Google}

Jan 7th, 2024

Im so disappointed with the customer service today. I shop here once a year for my mother for Christmas as she loves this store and shops here throughout the year for decor and apparel. I bought the wrong size under direction of one of my 5 sisters that shop at farmer johns as well. The coat was exchanged for smaller size and was still too big for my mother. My mother returned to the store to exchange the coat that she loved for something that fit, was told too bad. No exchange no credit no exception.
I have since stopped in the store in hopes that they would in fact have some understanding of the situation. Pretty much was told too bad.
I left the cost on the counter and will take the $130 loss. Shame on you for losing my mother and 5 sisters business over a policy that was not stated on my receipt.