Courtyard by Marriott Detroit Farmington Hills

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and it's clear that we fell short of our usual standards in this instance.We understand your decision not to stay with us again, but we sincerely hope that you will give us another chance to exceed your expectations in the future. If you would be willing to discuss your experience further, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we would welcome the opportunity to make things right. Thank you once again for bringing these issues to our attention.

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such a positive stay and that our team was able to accommodate your early arrival after your redeye flight. As a Titanium Elite member, your comfort and satisfaction are of utmost importance to us, and we're delighted that you enjoyed the upgraded amenities in your room.We're especially glad to hear that you appreciated the refreshed bathrooms, comfortable bed, and modern work space. It's fantastic to know that our efforts to provide a comfortable and well-equipped environment for our guests are being recognized and enjoyed.We're also delighted that you enjoyed the craft cocktails mixed by our talented bartender. We strive to offer unexpected delights and elevate the guest experience whenever possible.We apologize for any disappointment with the gym facilities and assure you that we will take your feedback into consideration as we continually strive to improve our offerings.It's truly rewarding to hear that you choose to stay with us consistently when you're in the FH area. We value your loyalty and look forward to welcoming you back for many more enjoyable stays in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you again for your kind words and for choosing to stay with us at Courtyard!

Thank you so much for your 5-star review! We look forward to your next stay with us!

Dear Grace,Thank you for taking the time to let us know about your experience while staying with us. Your experience of cleanliness issues is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

Hello Candy,We are pleased to hear that you enjoyed your stay with us. Happy Holidays!