Amway Grand Plaza, Curio Collection by Hilton

Apr 9th, 2024

The housekeeping staff was amazing!!! So helpful and kind. What a beautiful venue for a convention! Overall, I found Grand Rapids super friendly and this neighborhood has a good selection of wonderful food and sites. Rooms: Lovely and spacious. Our room had a hidden fridge in the chest of drawers under the tv, but no microwave. Walkability: Plenty of great food options in the hotel and within a block or two.
Apr 8th, 2024

Meh
Apr 8th, 2024

Apr 7th, 2024

The rooms are weird and oddly appointed. Trying to figure out the amenities takes a law degree because the descriptions are so cryptic. The rooms are really old but they've tried to modernize them (not too successfully). My coffee maker was in the oset on a shelf. Had a tiny fridge and was told they could bring me a microwave (and put it where?). Very noisy from traffic even in the 9th floor. You cannot order room service from any restaurant except Wolfgang Pick and that menu is TERRIBLY limited, not to mention you cannot get room service at any time besides DINNER. The stay wasn't terrible, it was just ODD and didn't seem to have normal appointments for the room. Safety: You have to use your room key to get up to floors with rooms,which is great, but my card didn't work half the time.
Apr 8th, 2024