Chase Bank

Chase keeps sending me garbage in the mail. I've never had an account with them and dont want a credit card. I have gone to this branch to try and get the letters to stop, I've called corporate to try and get the letters to stop, but they keep sending them, and I just throw away the mail because its garbage. This is my only recourse of action. If chase stops sending me garbage in the mail, then I will take down this review.
Feb 29th, 2024

This branch is typically where I go to and the service here is always been a great experience. Josie is always professional, kind, and trustworthy and I highly recommend her.
Dec 15th, 2023

May 9th, 2023

Exceptional Service and Expertise: 5 Stars for Kenneth Moore at Chase JP Morgan Grandville! I recently had the pleasure of working with Kenneth Moore, a banker at Chase JP Morgan in the Grandville office, and I must say that my experience with him was absolutely outstanding. From the moment we walked into the branch, Kenneth went above and beyond to provide us with exceptional service, and his expertise in the field of banking and investing was truly impressive. Over the course of two years, Kenneth helped us open several credit cards, and his guidance throughout the process was invaluable. He took the time to thoroughly explain the features, benefits, and rewards associated with each card, ensuring that we made informed decisions tailored to our financial goals and lifestyle. Kenneth's knowledge of credit cards was extensive, and his ability to simplify complex concepts made the entire experience seamless and enjoyable. One area where Kenneth truly excelled was in explaining basic investing options. As someone with limited knowledge in this area, I was initially apprehensive, but Kenneth's patient and clear explanations quickly put me at ease. He took the time to understand our financial situation, risk tolerance, and long-term goals, and then provided us with a range of investment options that aligned perfectly with our needs. His expertise in this domain was evident, and his ability to break down complex investment jargon into easily understandable terms was truly commendable. Throughout the entire process, Kenneth consistently demonstrated his commitment to exceptional customer service. He was always readily available to answer our questions, address our concerns, and provide timely updates on the status of our accounts. His prompt responses and willingness to go the extra mile to ensure our satisfaction truly set him apart. It was evident that Kenneth genuinely cared about our financial well-being and made every effort to exceed our expectations. Moreover, Kenneth's kindness and friendly demeanor made the entire experience even more enjoyable. He treated us with respect and empathy, creating a comfortable and welcoming environment where we felt valued as customers. His personable nature and ability to connect with clients on a personal level made a significant difference in our overall experience. We always felt like a priority, and that level of attention is truly rare in today's fast-paced world. Based on my extraordinary experience with Kenneth Moore at Chase JP Morgan in the Grandville office, I would highly recommend him to anyone seeking a knowledgeable and dedicated banker. His expertise in credit cards and investments, combined with his patience, kindness, and top-of-the-line customer service, make him an invaluable asset. Kenneth's professionalism and genuine commitment to his clients are truly commendable, and I am confident that anyone who chooses to work with him will have an exceptional banking experience. Kenneth, thank you for your outstanding service and for making our banking journey so seamless and rewarding. You have earned our highest recommendation, and we look forward to continuing our financial endeavors with you in the future!
Apr 29th, 2023

No ATM. Cut cash back on chase free by 50%.
Mar 1st, 2023