Precision Mobile Home Repair

He wasn't able to provide service in my city, but he referrd me to someone who could. He was the only contractor to get back to me!
May 10th, 2023

Excellent Work, Professional People Thanks again Gary
May 28th, 2022

Excellent as always!
Feb 7th, 2022

Gary replaced the storm door and brick mold on my house. Very respectful and hard working. Gary is very trustworthy . Did the job even when I was at work. Job was done well and the storm door and brick mold looks amazing. I will use Gary again.
Nov 24th, 2021

I will change my rating when we can get ahold of someone. Edit: finally got a call from Gary (probably because I Filed BBB complaint about having an appointment scheduled then being ghosted) Was supposed to have a technician come today at 9am, no one showed up and we cant get ahold of anyone. Gary just called me. I let him know we found someone else and dont need his services. He said Ok. I asked why no one showed up. He started rambling on about how we rescheduled our appointment and he called us 3 times to confirm. No, what actually happened was we called on Friday to see if we could reschedule because we had something come up. No one got back to us about rescheduling, so we didnt really have a choice but to find someone to be there since our appointment was bright and early Monday. So, my FIL came over and waited until noon. No one showed up and no one would answer numerous phone calls. Gary told me (around 1pm, 4 hours after scheduled) he didnt come cause we called on Friday to reschedule and that he called us 3 times trying to reschedule for this Thursday. Once again, no one from precision made us aware they received our voicemail, and Gary did not call us. What is your excuse for not responding to any of our voicemails today? None of the hey where are you? Voicemails did it, but they hey I went ahead and filed a complaint with the BBB so hopefully we can get a response from you there warranted a phone call within 5 minutes. Obviously he got all our messages, and clearly we were trying to get ahold of you. I called him out on his lying and his response was well you already found someone else so. For anyone considering using precision, just know that he gets your messages even if he doesnt respond. He did not call us 3 times so Im not sure where that came from. Communication with this company is terrible. I went ahead and filed a complaint with the BBB. You should be hearing from them soon. Hopefully, in the future you will *actually* respond to other customer voicemails. We cant read your mind.
Mar 6th, 2024