Chamber of Commerce

      TRUE Community Credit Union

      ( 23 Reviews )

      TRUE Community Credit Union
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      Hours

      Wednesday:
      9:30 AM - 5:30 PM
      Thursday:
      9:30 AM - 5:30 PM
      Friday:
      9:30 AM - 5:30 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:30 AM - 5:30 PM
      Tuesday:
      9:30 AM - 5:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.0 - (23 reviews)
      9
      3
      0
      0
      11
      Read Our 23 Reviews

      Chamber Rating

      3.0 - (23 reviews)
      9
      3
      0
      0
      11
      › ‹
      • Georgia Sumkowski

        You have a great team at the Parnall branch
        Mar 30th, 2024

      • Luke Peters


        Mar 30th, 2024

      • LAETH08

        The new drive thru atms are fine, as long as your card can be read by them. Cp's chips on their cards don't work half the time you use them and their own atms at their bank don't read them. There was a line inside the bank because no one wanted to use the atms in the drive thru. I waited only like 10 mins just to despoist some money because the at wouldn't read my chip on my debit card so it wasn't too bad.
        Mar 6th, 2024

      • Devin H

        Rarely do I take time out of my day to leave a review regardless of how bad the service was But this place is horrible!! I walked in and was half a$$ed greeted by a girl. I had scheduled an appointment to come in and apply for an auto loan which Ive done several times and know the process very well. The lady tells me I have to apply online they no longer have loan officers you can speak with, this is the new process at all the branches. So I leave, call the next location where they tell me the exact opposite and assured me there are still loan officers you can speak with and get approved or denied on the spot. Horrible service, waste of time, dont know their jobs.
        Feb 14th, 2024

      • Mara Heiney

        As bad as a Federal Bank. If you're looking for clear communication, and a place that has people who actually care about you as an individual, sign up somewhere else.
        Jan 25th, 2024

      Read Our 23 Reviews

      About
      TRUE Community Credit Union

      TRUE Community Credit Union is located at 1309 W Parnall Rd in Jackson, Michigan 49201. TRUE Community Credit Union can be contacted via phone at 517-784-7101 for pricing, hours and directions.

      Contact Info

      •   517-784-7101

      Questions & Answers

      Q What is the phone number for TRUE Community Credit Union?

      A The phone number for TRUE Community Credit Union is: 517-784-7101.

      Q Where is TRUE Community Credit Union located?

      A TRUE Community Credit Union is located at 1309 W Parnall Rd, Jackson, MI 49201

      Q What is the internet address for TRUE Community Credit Union?

      A The website (URL) for TRUE Community Credit Union is: https://www.trueccu.com/

      Q What days are TRUE Community Credit Union open?

      A TRUE Community Credit Union is open:
      Wednesday: 9:30 AM - 5:30 PM
      Thursday: 9:30 AM - 5:30 PM
      Friday: 9:30 AM - 5:30 PM
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 9:30 AM - 5:30 PM
      Tuesday: 9:30 AM - 5:30 PM

      Q How is TRUE Community Credit Union rated?

      A TRUE Community Credit Union has a 3.0 Star Rating from 23 reviewers.

      Hours

      Wednesday:
      9:30 AM - 5:30 PM
      Thursday:
      9:30 AM - 5:30 PM
      Friday:
      9:30 AM - 5:30 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:30 AM - 5:30 PM
      Tuesday:
      9:30 AM - 5:30 PM

      Ratings and Reviews
      TRUE Community Credit Union

      Overall Rating

      Overall Rating
      ( 23 Reviews )
      9
      3
      0
      0
      11
      Write a Review

      Georgia Sumkowski on Google

      image You have a great team at the Parnall branch

      Business Response on Google Apr 1st, 2024
      Hi Georgia, thanks for your kind comments about our team! We look forward to continuing to meet and exceed your expectations!

      Luke Peters on Google

      image

      Business Response on Google Mar 28th, 2024
      Thank you again for taking the time to let us know how we did. If there is anything we could have done differently to have provided you with a 5-star experience, please let us know at [email protected]. We hope you have a great day!

      LAETH08 on Google

      image The new drive thru atms are fine, as long as your card can be read by them. Cp's chips on their cards don't work half the time you use them and their own atms at their bank don't read them. There was a line inside the bank because no one wanted to use the atms in the drive thru. I waited only like 10 mins just to despoist some money because the at wouldn't read my chip on my debit card so it wasn't too bad.

      Business Response on Google Mar 9th, 2024
      We're so glad we were able to meet your needs and really appreciate you taking the time to leave a review! If you would like someone to reach out to you regarding the wait time and your debit card not being read, please send your contact information to [email protected] so our team can find a solution for you. Thank you again and we appreciate your membership!

      Devin H on Google

      image Rarely do I take time out of my day to leave a review regardless of how bad the service was But this place is horrible!! I walked in and was half a$$ed greeted by a girl. I had scheduled an appointment to come in and apply for an auto loan which Ive done several times and know the process very well. The lady tells me I have to apply online they no longer have loan officers you can speak with, this is the new process at all the branches. So I leave, call the next location where they tell me the exact opposite and assured me there are still loan officers you can speak with and get approved or denied on the spot. Horrible service, waste of time, dont know their jobs.

      Business Response on Google Feb 28th, 2024
      Hi Devin, we're very sorry this happened. We work hard to give our members the best experience possible with every interaction, but unfortunately this was not one and we'd like to ensure it does not happen again. Please send your contact information to [email protected] so that one of our team members can connect with you. We apologize for the inconvenience, but thank you for taking the time to leave a review and know we appreciate your membership.

      Mara Heiney on Google

      image As bad as a Federal Bank. If you're looking for clear communication, and a place that has people who actually care about you as an individual, sign up somewhere else.

      Business Response on Google Jan 19th, 2024
      Hi Mara, we're sorry to see you had a negative experience with us. This is certainly not how we want our members to feel at the end of the day. We'd like to learn more so that we may find a solution. Will you send your contact information to [email protected] so that one of our team members can connect with you? We apologize for any inconvenience and appreciate your membership.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 23 Reviews )
      9
      3
      0
      0
      11

      Write a Review

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