Diversified Members Credit Union

Didn't have a good experience with this bank, poor customer service with every step. If they make it right, and do so easily and quickly as it is within their power to do, I'll update my review. Until then, not impressed. Edit: If you read between the lines on their response, you'll see exactly what I mean.
Oct 25th, 2023

I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience Ive had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.
Aug 7th, 2023

I do not belong to DMCU but, I have used the Novi Branch several times as a Shared Branch Credit Union. My experience, the customer service is Always respectful and helpful as expected.
Jan 24th, 2023

Terrible service
Jan 6th, 2023

Zero callers in the que but took 45 mins for someone to get on the phone. U cannot make a online account...you have to call in and wait the 45 mins it takes for someone to answer.
Dec 21st, 2022