Chamber of Commerce

      T-Mobile

      ( 165 Reviews )

      T-Mobile
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (165 reviews)
      99
      22
      4
      7
      33
      Read Our 165 Reviews

      Chamber Rating

      3.9 - (165 reviews)
      99
      22
      4
      7
      33
      › ‹
      • Dre Hunter

        Service was great if only there other stores had employees like them I left t-mobile for how I was treated last year October so coming in here with my family I was so pleased with there employees
        Feb 2nd, 2024

      • JosieOak

        Terrible customer service experience. From now on I'll avoid buying cell phones at their locations. Will probably try Best Buy next time even though T-Mobile is my carrier. Multiple angry customers came in while I was there.
        Jan 6th, 2024

      • Delbron Carter

        Great Folks Work Hard Here. They Will Help You With Whatever Your Need Is. Stop In And See For Yourself!!
        Oct 19th, 2023

      • Daly SAAFI

        Costumer service at this location is very professional. Kenneth G was very helpful and respectful. He kept working past the closing time to assist me with my situation. Thank you again Kenneth!
        Oct 17th, 2023

      • Shelly Gibson

        Totally awesome customer service in the store.
        Oct 17th, 2023

      Read Our 165 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Novi and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 26285 Novi Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   248-374-2100
      •   (248) 374-2100

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 248-374-2100.

      Q Where is T-Mobile located?

      A T-Mobile is located at 26285 Novi Rd, Novi, Michigan 48375

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-novi-mi-48375-2sra?utm_source=google&utm_medium=lastmile&utm_campaign=2SRA

      Q Is there a key contact at T-Mobile?

      A You can contact Beverly Lesevre at 248-374-2100.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.9 Star Rating from 165 reviewers.

      Key Contacts

      image
      Beverly Lesevre
      Manager

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 165 Reviews )
      99
      22
      4
      7
      33
      Write a Review

      Dre Hunter on Google

      image Service was great if only there other stores had employees like them I left t-mobile for how I was treated last year October so coming in here with my family I was so pleased with there employees

      Business Response on Google Feb 5th, 2024
      !Thanks for the great feedback Dre! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

      JosieOak on Google

      image Terrible customer service experience. From now on I'll avoid buying cell phones at their locations. Will probably try Best Buy next time even though T-Mobile is my carrier. Multiple angry customers came in while I was there.

      Business Response on Google Dec 19th, 2023
      Hello Josie, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Delbron Carter on Google

      image Great Folks Work Hard Here. They Will Help You With Whatever Your Need Is. Stop In And See For Yourself!!

      Daly SAAFI on Google

      image Costumer service at this location is very professional. Kenneth G was very helpful and respectful. He kept working past the closing time to assist me with my situation. Thank you again Kenneth!

      Business Response on Google Oct 18th, 2023
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Kenneth was able to help you out!

      Shelly Gibson on Google

      image Totally awesome customer service in the store.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 165 Reviews )
      99
      22
      4
      7
      33

      Write a Review

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