Fifth Third Bank & ATM

It's convenient
Jun 26th, 2023

Rachard the personal banker I needed to see was very helpful and friendly. The bank manager and other staff were friendly, bank was clean and inviting. This will be my new location for my needs as the branch at Ryan and 18mile rd is neither friendly or helpful and is very slow
Feb 4th, 2023

The manager at this branch is useless. both Tiffany and Niriman were very rude, lazy and didnt care what so ever. Advised to use a different branch
Jan 13th, 2023

Best bank ever
May 8th, 2022

My current situation? Blocked account for no reason. I say that because after approving a singular source multiple times as a viable vendor, I still get my account blocked. FOR NO REASON. You're not protecting me. You're not even listening to me. Why am I leaving a review on Google? Well, your app won't allow me to login or display my account info in the quick view menu. To be fair, this app often is down for maintenence or just does not want to work. Not a good app. Even after the 'upgrade'. Aesthetic at most. I can't call because there is no real customer service. They can turn off my card whenever they please. To turn it back on, I have to wait until it's convienient for them. Such an arrangement is not convenient for me. I can't login through the website either, my last resort, because it is down for maintenence as well. Tell me, what do I do? I'm legitimately at a gas station right now. Waiting on a response from 5/3 so I can fill up my gas tank and drive the 45 min home. I do not have the gas to make this drive, as it stands. This bank is a joke. There is no customer service. Not when this bank makes a mistake.
May 30th, 2022