Lakeside Manor Nursing & Rehabilitation Center Llc

Dec 22nd, 2023

Teri and the staff are fantastic!
Oct 15th, 2023

My husband arrived 6pm for rehab on Friday. He was not offered anything to eat and no water even when I asked since he had not eaten since noon at Henry Ford Detroit. During the night he had a BM in bedpan. Aide came in, said she will get it later. It sat on the night stand 3 hours. Nobody answers the phone and a resident in a wheelchair opened the security door because no one was there at 9:15 am. Sunday morning, his breakfast never came. At 10am I saw it sitting on nurse's desk even when I asked several times about it. He was in wheelchair in hall across from nurse's station waiting for lunch. He sat next to the food cabinet. We watched them deliver every tray and even used his table to deliver 2 at a time. They closed up cabinet and did not give him one. Aide went to kitchen and brought back one. The ham was so over cooked and dry as well as the half potato that looked like it was sitting out for hours. I asked for a knife to cut the food. Aide reached into cabinet where a used tray was and gave me a knife from there. I saw the tray like that when I helped a resident put her dirty tray back. When he did not get his food once, I was told that the residents needed their food. What was my husband considered? Call light was on and never answered. The toilet in his room was plugged up and the housekeeper dressed in hazmat cleaned it out. My husband was transferred to a much better facility on Monday afternoon. But after all my complaints to the advocate and the director who apologized, the staff was decent and nice but the care here is very substandard. I do not recommend this place. It should be shut down and I feel sorry for the residents who cannot leave.
Sep 19th, 2023

Aug 1st, 2023

Good Place and careful
Jun 9th, 2023